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Ira Acura Westwood

(1,813 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (508) 589-7369 (508) 589-7369
Used (508) 589-7681 (508) 589-7681
Service (508) 544-0002 (508) 544-0002

Reviews

(1,813 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ira Acura Westwood from DealerRater.

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Professional and nice dealership with all good

Professional and nice dealership with all good experts Looking great in all aspects Atmosphere is nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! We are always more than happy to assist you if anything else comes up. Take care!

I have bought three Acuras from IRA and I give them a top

I have bought three Acuras from IRA and I give them a top knotch rating. I got a fair deal, wonderful training, and had a wonderful sales rep in Trevor. Everything was handled professionally and calls were returned right away. Rafi the sales manager runs a dealership you can trust.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. Please don't hesitate to reach out if there's anything additional we can do for you.

It’s nice and convenient From where I Live at.

It’s nice and convenient From where I Live at. They give great service to you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Very professional, knowledgeable, patient and kind.

Very professional, knowledgeable, patient and kind. Very helpful, took time to answer my concerns and to explain and guide me in regard to car?s different features that were not explained to me when I was purchasing that car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kristina, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

I recently had the pleasure of working with Joe Sachetti

I recently had the pleasure of working with Joe Sachetti at Ira Acura of Westwood, and I couldn’t be more impressed with the service I received. From start to finish, Joe was professional, knowledgeable, and genuinely attentive. He took great care of my 2023 Acura Integra A-Spec Tech, ensuring everything was handled efficiently and with attention to detail. It’s clear that customer satisfaction is a top priority here, and Joe went above and beyond to make the experience smooth and stress-free. Highly recommend both Joe and the team at Ira Acura Westwood — I’ll definitely be coming back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

My repair representative, Noah, was excellent.

My repair representative, Noah, was excellent. He knows his business and explained things clearly to me. I left the dealership fully understanding the work that was done. I love the fact that I was able to have a loaner car while they were repairing mine!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ranada, we're happy you found Noah to be so supportive during your experience here at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My car was in for two recalls, brake replacement and

My car was in for two recalls, brake replacement and detail. I was given a loaner car that was ordered when making appointment. My service representative, Justin, was a wonderful polite young man and extremely efficient. Justin kept me updated on everything while car was in shop. Also, the detail done on my car was just wonderful. When I picked up my car it looked brand new. Whoever did that job should be rewarded my car was in great need of cleaning. They did not miss a spect and I was so happy with the outcome. Class A shop from service rep, service mechanic and detail shop. I would not go anywhere else for service. Thank you , Justin and Ira of Norwood. J Gronberg

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jeannette, thank you for your kind review; we are happy to pass your comments to Justin here at Ira Acura Westwood! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Friendly service and thorough maintenance.

Friendly service and thorough maintenance. I bought my Acura MDX from them 4 years ago and have had it serviced there ever since. I recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

John, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Marc was great and very responsive.

Marc was great and very responsive. We went over the repairs I had scheduled and then he also explained the recommended repairs on issues they discovered

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Well, the service is good but it's just the waiting time.

Well, the service is good but it's just the waiting time. My appointment was at 12:30 I got there at 12:25 and my Car was done at 3:20 almost 3 hours waiting I was so starving and exhausted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for responding and leaving us a review. I have looked into your wait concern and would like to discuss with you further. Please call me at 508-921-1921 at your earliest convenience. Joseph Sacchetti Service Director Ira Acura Westwood 508-921-1921 Jsacchetti@IraAcura.com