Reviews
The service was great, awesome.
The service was great, awesome.Great mannerisms from all. Keep up the great work! Great
The service was great, awesome.
The service was great, awesome.Great mannerisms from all. Keep up the great work! Great
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service today.
Great customer service today. I went to get a recall taken care of on my 2019 RDX and they had to order a part; called quickly to let me know. They provided a shuttle. Dixon, the driver was friendly and drove safely. And I appreciated the new RDX loner provided, since I needed to return them next day. Thanks Alan and crew for a great experience.
Great customer service today.
Great customer service today. I went to get a recall taken care of on my 2019 RDX and they had to order a part; called quickly to let me know. They provided a shuttle. Dixon, the driver was friendly and drove safely. And I appreciated the new RDX loner provided, since I needed to return them next day. Thanks Alan and crew for a great experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Juli, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!
Love this place and the people who work there 10 👍🏻
Love this place and the people who work there 10 👍🏻 up. Alan is the best!!!
Love this place and the people who work there 10 👍🏻
Love this place and the people who work there 10 👍🏻 up. Alan is the best!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!
Alan was verry knowledgeable and courteous with the
Alan was verry knowledgeable and courteous with the information i needed to make the right decision for my car repair thank you !
Alan was verry knowledgeable and courteous with the
Alan was verry knowledgeable and courteous with the information i needed to make the right decision for my car repair thank you !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Excellent service, no long wait time, and friendly
Excellent service, no long wait time, and friendly people. What more can you ask for? Always have a great experience at this dealership.
Excellent service, no long wait time, and friendly
Excellent service, no long wait time, and friendly people. What more can you ask for? Always have a great experience at this dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!
Perfect purchase experience from 4 hours away.
Perfect purchase experience from 4 hours away. Trust was huge when traveling to buy a car. They delivered! Awesome dealership. Thank you.
Perfect purchase experience from 4 hours away.
Perfect purchase experience from 4 hours away. Trust was huge when traveling to buy a car. They delivered! Awesome dealership. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Excellent service as always!
Excellent service as always!!! This is 3rd Acura; I have been using Jerry Damson; now currently Shottenkirk Acura since 1997.. The service department is excellent.
Excellent service as always!
Excellent service as always!!! This is 3rd Acura; I have been using Jerry Damson; now currently Shottenkirk Acura since 1997.. The service department is excellent.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mairlyn, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
They were professional and timely with all agreed upon
They were professional and timely with all agreed upon repairs before I assumed ownership of the vehicle.
They were professional and timely with all agreed upon
They were professional and timely with all agreed upon repairs before I assumed ownership of the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Great sales staff working with us to find the vehicle we
Great sales staff working with us to find the vehicle we wanted. Service after the sales is heads and shoulders above other dealerships that we've used in the past. They're always quick to diagnose issues and if possible fix at that time. On the rare occasion we've had to leave the car, they do an excellent job of keeping us informed in the process.
Great sales staff working with us to find the vehicle we
Great sales staff working with us to find the vehicle we wanted. Service after the sales is heads and shoulders above other dealerships that we've used in the past. They're always quick to diagnose issues and if possible fix at that time. On the rare occasion we've had to leave the car, they do an excellent job of keeping us informed in the process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Fast, friendly service.
Fast, friendly service. Clean neat waiting area. Love the snacks. I would highly recommend this dealership.
Fast, friendly service.
Fast, friendly service. Clean neat waiting area. Love the snacks. I would highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!