Reviews
Wonderful service picking up and dropping off my vehicle
Wonderful service picking up and dropping off my vehicle to my house. I appreciate that service.
Wonderful service picking up and dropping off my vehicle
Wonderful service picking up and dropping off my vehicle to my house. I appreciate that service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sal, Kim and team took care of my Lincoln, as usual, with
Sal, Kim and team took care of my Lincoln, as usual, with great service and on time delivery.
Sal, Kim and team took care of my Lincoln, as usual, with
Sal, Kim and team took care of my Lincoln, as usual, with great service and on time delivery.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent experience.
Excellent experience. Service was quick and cost was reasonable. Very satisfied with the service advisor and the work done.
Excellent experience.
Excellent experience. Service was quick and cost was reasonable. Very satisfied with the service advisor and the work done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was extremely helpful and pleasant.
Everyone was extremely helpful and pleasant. Jen always goes out of her way to answer all your questions.
Everyone was extremely helpful and pleasant.
Everyone was extremely helpful and pleasant. Jen always goes out of her way to answer all your questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On Thursday, May 8, I checked in at 8:15AM to the service
On Thursday, May 8, I checked in at 8:15AM to the service department. I drove out at 10:10AM. All I had done was an oil change. Nearly 2 hours and $85.00 for an oil change. That is totally ridiculous. The reason I got was they were busy. I always go early so that hopefully I won’t get backed up. One other thing: they have what’s called truvideo which supposedly tracks where your vehicle is throughout your whole visit from “welcome” to “ready for pickup”. That didn’t work at all. Totally useless. Why even bother having it.
On Thursday, May 8, I checked in at 8:15AM to the service
On Thursday, May 8, I checked in at 8:15AM to the service department. I drove out at 10:10AM. All I had done was an oil change. Nearly 2 hours and $85.00 for an oil change. That is totally ridiculous. The reason I got was they were busy. I always go early so that hopefully I won’t get backed up. One other thing: they have what’s called truvideo which supposedly tracks where your vehicle is throughout your whole visit from “welcome” to “ready for pickup”. That didn’t work at all. Totally useless. Why even bother having it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
great dealerships where really nice Kelley was great
great dealerships where really nice Kelley was great sales consultant got me a great deal and help my son too thanks
great dealerships where really nice Kelley was great
great dealerships where really nice Kelley was great sales consultant got me a great deal and help my son too thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have been dealing with Causeway since before 1998.
I have been dealing with Causeway since before 1998. Many different people including sales and service personnel. I have especially appreciated my service managers who take time to explain what is needed. Once a service tech even came out from the shop to show me a problem. Over the decades I have had to bring in a few tough jobs but mostly routine service. Since my cars do not break down, I attribute that to the careful techs who look at everything to keep the cars running properly. I appreciate the candid outline of what service is mandatory and what matters could be postponed. They use their knowledge to help me and I appreciate it. Both cars were serviced this time and a driver returned the first car to my house and picked up the second one. Thank you Sal and Kim.
I have been dealing with Causeway since before 1998.
I have been dealing with Causeway since before 1998. Many different people including sales and service personnel. I have especially appreciated my service managers who take time to explain what is needed. Once a service tech even came out from the shop to show me a problem. Over the decades I have had to bring in a few tough jobs but mostly routine service. Since my cars do not break down, I attribute that to the careful techs who look at everything to keep the cars running properly. I appreciate the candid outline of what service is mandatory and what matters could be postponed. They use their knowledge to help me and I appreciate it. Both cars were serviced this time and a driver returned the first car to my house and picked up the second one. Thank you Sal and Kim.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Causeway earned my business by being responsive,
Causeway earned my business by being responsive, attentive, friendly and professional. I was definitely buying, but undecided on brand and dealership. Tony at causeway spent the day, via emails texts and phone calls finding me the best car and best deal. I’m a happy satisfied customer. Will certainly recommend them to family and friends. And when we are ready to trade in our second car, they will be first on list!
Causeway earned my business by being responsive,
Causeway earned my business by being responsive, attentive, friendly and professional. I was definitely buying, but undecided on brand and dealership. Tony at causeway spent the day, via emails texts and phone calls finding me the best car and best deal. I’m a happy satisfied customer. Will certainly recommend them to family and friends. And when we are ready to trade in our second car, they will be first on list!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dawn and Rebecca are on top of their game.
Dawn and Rebecca are on top of their game. Probably two of the best in the service industry. Always communicating with me. Clear and to the point. I would highly recommend getting your service here. Never had a bad experience. Been buying trucks and cars for many years. Have dealt with many service shops but none as good as this one. Thank you service team at Causeway from one happy customer. Sincerely Fred
Dawn and Rebecca are on top of their game.
Dawn and Rebecca are on top of their game. Probably two of the best in the service industry. Always communicating with me. Clear and to the point. I would highly recommend getting your service here. Never had a bad experience. Been buying trucks and cars for many years. Have dealt with many service shops but none as good as this one. Thank you service team at Causeway from one happy customer. Sincerely Fred
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike Kuna was super to work with and very knowledgeable
Mike Kuna was super to work with and very knowledgeable about the truck I purchased.
Mike Kuna was super to work with and very knowledgeable
Mike Kuna was super to work with and very knowledgeable about the truck I purchased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car