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Hendrick Buick GMC Cary

(122 reviews)

Reviews

(122 reviews)

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Working with Bradford for the purchase of my "new to me"

Working with Bradford for the purchase of my "new to me" vehicle was seamless and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The entire experience was fantastic.

The entire experience was fantastic. Jack was very informative and helpful in getting me into what I needed. Mike was amazing in working with me. Very pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Definitely the best car buying experience I’ve had.

Definitely the best car buying experience I’ve had. Came in expecting to look at a truck but, there was some miscommunication and the truck was not available. The guys here work double time to line up a deal that satisfied both parties. Yosan was my primary salesman and she went above and beyond to help and did everything she possibly could (including working through lunch).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Recently bought another vehicle from Jack Graley.

Recently bought another vehicle from Jack Graley. He always works hard to make sure I have a great experience and am completely satisfied with my new vehicle. Our family has bought cars from him for years and we highly recommend buying from him and Hendrick GMC.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Benjamin was truly helpful and made sure I was satisfied

Benjamin was truly helpful and made sure I was satisfied with my purchase. He gives excellent customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Phillip Jones and Phillip Galleria get a 5 star review by

Phillip Jones and Phillip Galleria get a 5 star review by making my first car purchase so easy and painless!! They personally had the car drove into the dealership for me. The car was everything I wanted it to be and more. I would 100% travel to Hendrick Cars again for all my car needs. Thanks again to these guys, they are the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Benjamin at Hendrick GMC was very helpful and

Benjamin at Hendrick GMC was very helpful and knowledgeable about the vehicle I’m looking at purchasing. He was a super nice gentleman to my husband and I while we asked a lot of questions about the new GMC Yukon Denali XL.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Jack Graley was really helpful in getting the car we

Jack Graley was really helpful in getting the car we wanted and the transition was really easy and comfortable. Great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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my sales person Benjamin Maerz was Great very helpful and

my sales person Benjamin Maerz was Great very helpful and makes a great experience! Awesome guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Yesterday I had a minor incident with my wheel.

Yesterday I had a minor incident with my wheel. I was freaked out. I contacted Barrett Proctor to see what to do. He guided me every step of the way. He then contacted Alex Morrison to check on a tire for me. I went in this morning and Alex greeted me. He is the best. He updated me on everything. I didn’t have to call him he called me. He don’t want me to sit that long waiting on my vehicle so he called uber for me. I have had many new vehicles and never had I been treated this nice. When I thanked Alex for helping me he said we are family and that’s what we do. He’s right they are family I will forever be a customer of Hendrick Buick. If anyone need a vehicle please contact Barrett Proctor he show you deals that other dealership’s won’t tell you. All that work to repair my vehicle cost me Zero. Keep up the good work. I’m a very satisfied customer/family member

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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