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Jaguar Houston North

(114 reviews)

Reviews

(114 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jaguar Houston North from DealerRater.

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I was assisted by Josh today.

I was assisted by Josh today. He was very communicative, helpful, and poised great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Consetta, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jaguar Houston North.

My salesperson was very attentive to my needs.

My salesperson was very attentive to my needs. She asked and explained every part of my visit from start to finish

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Love the environment and my rep.

Love the environment and my rep. Johanna was awesome, great customer service. Da best! Period

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Shanette, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jaguar Houston North. We can't wait to see you again, have a great day.

Regular maintenance was performed professionally.

Regular maintenance was performed professionally. The car was showroom condition when returned to me. The account executive, Carla, kept me informed the entire time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jaguar Houston North. We can't wait to see you again, have a great day.

My service advisor, Carla was very personable, thorough

My service advisor, Carla was very personable, thorough and helpful. She ensured that each of my issues were resolved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Strong, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

Always great service and care.

Always great service and care. Phil and Carla are the best and make every visit feel special

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jeff Baek, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

Awesome service and customer care.

Awesome service and customer care. Much thanks to Jackie my Service Advisor for her great awesome service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

Friendly and great staff.

Friendly and great staff. Thanks, Josh, for all your assistance. He was a great person to work with. He ensured he covered every base on my service requirements and took the extra mile to ensure all my needs were met!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

The experience is always good and the service department

The experience is always good and the service department does a good job at keeping you informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tyrone, thank you for taking the time to let us know how we did. We hope you have a great day!

I always have a wonderful experience at Jaguar North!

I always have a wonderful experience at Jaguar North! Carla Waddell was beyond gracious and helpful diagnosing my vehicles issues after a fender bender. Her diligent work and never ending patience is so greatly appreciated! She worked tirelessly on my behalf with my insurance company. Determining the cause of the issues was no easy feat, and Carla got the job done! Thank you Carla & Jaguar North - You are the best! Blessings, Yvette

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Houston North! If you have any further questions, please give us a call. We're always happy to help!