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Allen Turner Hyundai of Auburn

(826 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(826 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Turner Hyundai of Auburn from DealerRater.

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Kavin Robertson is amazing and makes the process really

Kavin Robertson is amazing and makes the process really smooth. He tries to help as much as possible. Great service and trustworthy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for the 5-star review, Young! We are glad to hear you found our service great and trustworthy!

I had a great experience at Hyundai of Auburn.

I had a great experience at Hyundai of Auburn. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. Especially Kavin Robertson is the best salesperson i had met. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review, Y Kim! We are so happy your were able to find the exact car in good shape! We will pass your kind words along to Kavin!

This dealership is managed with the highest ethics of any

This dealership is managed with the highest ethics of any car dealership I've ever worked with. While every other dealership wants to gouge customers with over-MSRP pricing. HYUNDAI Auburn does not. They are fair and honorable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review, Niki! We are so happy to hear that you found our dealership to be managed with the highest ethics. We hope to see you again in the future!

Scott was great to work with.

Scott was great to work with. This was not my first Hyundai, however, it was the easiest, and smoothest hyundai purchase so far. Any questions or concerns I had were taken seriously, leaving no detail, regardless of how small, over looked. I could not recommend a better person to guide you through the car buying purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review, Alex! We are so excited to hear you had an ease with your new Hyundai purchase. We will pass your kind words along to Scott!

I had a very good experience.

I had a very good experience. Kavin was very knowledgeable about the vehicle and it was a very quick buying process.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review, J! We will pass your kind words along to Kavin.

Extremely helpful and accommodating.

Extremely helpful and accommodating. Could tell Nancy really cares about her customers and their needs! I appreciated her very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review, Caroline! We are so glad you found Nancy helpful and accommodating. We hope to see you again in the future!

Always a great experience with Nancy and Hyundai of

Always a great experience with Nancy and Hyundai of Auburn! Have bought both personal and business car through them and have never been disappointed. Couldn't recommend them more! .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review, Jake! We are happy to hear you had a great experience with Nancy and we hope to continue to do business with you!

So I've been looking for a car for a while, since mine

So I've been looking for a car for a while, since mine let me down at the end of last year. So I had been searching around looking on apps such as Carvana, Autotrader and so on. I also searched around my city visiting different lots and none of the salesmen really stuck out like my Guy Kavin. So my initial plan was to go check out some car lots for the day and have my mom Co-sign with me. The reason I wanted my mom to co-sign with me was because the APR rates I was getting hit with at other dealers and websites were sky rocket high! Hyundai was the second lot I pulled up to on that Friday after noon. And immediately when I step on the lot I seen Kavin come to the rescue to save me from Nasty APR rates, and used vehicles. When I first got on the lot I checked out the jeeps first because it's always been a dream truck of mine, but as it turns out kavin had a better vehicle in mind for me. I told kavin the type of deal I was looking for and he immediately brought my attention upon the 2022 Hyundai Elantra Premium..... As soon as I seen the car it was love at first sight. And the interior put the finishing to touch on the deal. After a quick negotiations and couple paper work I was not only off in a New car but with the best buying experience I have ever had ... ohh yeah and no co-sign!!! thanks you Kavin and Hyundai of Auburn Alabama.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review, Kacey! We will pass your kind words along to Kavin and are so glad you had a great experience with Hyundai of Auburn!

If I were going back to this dealership I would request

If I were going back to this dealership I would request kavin all over again! From the moment we were introduced he made sure he understood what we’re were looking for and brought forward great options. When the problem arouse that we would need to look at a cheaper vehicle, he did not get impatient. He continued to work with us, and made sure that we did not leave without a vehicle. He was very honest, and in my personal opinion the best salesperson I’ve meet at a dealership ship!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review, Ky! We are so glad to hear you felt Kavin brought forward great options and understood what you were looking for. We will make sure to pass your kind words along to him.

The sales staff was great.

The sales staff was great. They all helped each other since they were busy the day I was at the dealership. I have purchased a new vehicle and a used vehicle with a month apart. The finance was nice the first purchase but was not as attentive the second time around. Everything else about this experience was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 4-star review! We are happy to hear everyone was working together and will make sure finance is aware of this situation! We hope to see you again in the future.