Reviews
Write a reviewCustomer
It was a long day but they took care of a problem I told them about when I took the car in for an appointment for something else. Katie Bizzell was very thoughtful and considerate. The car wash was a very nice touch. My car is running like it should.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad we could help, Terrie, and top it off with a car wash! Thank you very much for your business and feedback. We hope to see you again soon.
Honda CRV and Honda Ridgeline
We bought 2 VEH's from Thelen with in a week, one used one new so I am not sure which one this review is for. However both purchases went well, smooth and quick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to leave us a review, Katherine! We are so pleased to hear that you are happy with both of your purchases. We look forward to assisting you again in the future!
Connie
Chris and Roger always very helpful and pleasant to do business with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so glad to hear it, Connie. Thank you for your continued business!
Thelen Service CenterKatie
Katie set up my appointment and she was very friendly and helpful. Jeff did the work on my Mazda that consisted of replacing the back wiper, balancing and rotating the tires, took care of a recall on the vehicle, and an oil change. All service was done in a timely manner. Katie and Jeff were efficient and friendly and I was very satisfied with the work that was completed on my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for leaving us a review, Mike! Katie and Jeff and truly assets to our company and we are so glad to hear about your positive experience with them. We look forward to assisting you again in the future!
Quick oil change
Appreciate speed, delivery, and positive experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for leaving us a review, Peggy! We are pleased to hear about your experience and look forward to assisting you again in the future!
Oil change
I love my CRV and my sales person is great everyone if friendly but, why can't the dealership have an express oil change area. I was there an hour
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jamie, we apologize for your extended wait. We do offer a quick lube service, which is on a first come, first served basis. We strive to get our guests in and out within 45 minutes, but during some peak times the wait can be a bit longer. If you have any further questions, please feel free to contact our service manager, Roger Thomsen. Thank you for the feedback and for choosing our service department!
Purchase of Pre-Owned Honda CR-V
I worked with salesman Gregg Katt and Finance Manager Cathy Brown. Gregg is very personable and a pleasure to work with. Gregg treated me with courtesy during the entire process. I completed my loan papers with Cathy who answered any questions I had and completely explained what I would be signing. I would recommend Gregg and Thelen Honda to anyone who is looking to purchase a new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, JK! We are so pleased to hear that you had a great experience with Gregg and Cathy. We appreciate your business!
GREAT SEVICE AS ALWAYS AT THELEN HONDA
ALWAYS GET GREAT SERIVE AT THENEN HONDA. WENT IN AT THE LAST MINUTE AND THEY WERE ABLE TO GET ME IN AND OUT.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words, Albert. We appreciate your business!
Civic Purchase
Purchase was easy. Earl was helpful but not pushy. Answered questions and provided follow up Had cars ready for me to test drive and made it simple through the whole process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reviewing our dealership, Andy. We're so glad that you had a pleasant experience with Earl! Thanks again for your business.
Oil change
Oil change and inspection was completed in half an hour
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reviewing our dealership!