Hayward Nissan

dont buy a car from them and definitely dont buy in the insurance for yhe tires and rims its a scam .Leaving a reveiw avout the quality of the car they sold me my fsult for mot checking the tires but they set me up with a 22 tesla i ahd it for 2 months had my mechanic come to check out my other car and then he noyived my tire was on wires . 2 months and 7k miles and a tire is on wires . Lead me to check the rest of the tires and theyre gor the most part all cracking on the side wall even some parts are ripped off. I bought the unsirance package for tires and rims and it only covered the one with wires . So the rest have crack all im the side parts ripped off . Got told to reach out when i did try they only have 3 options when you call . Service parts and sales . Service wouldnt help me and neither did sales . Sales eas the worst they took my call said i cant help you thats not my job and then hung up on me when i was asking who to contact worst customer service ever will never buy a car with them again

10 days ago I requested info on the new 2 year old 2024 Nissan Frontier. 10 days later I'm still waiting for a response. They can keep it until the wheels fall off. But thanks for asking

I brought my 2021 Nissan Kicks to Nissan Hayward for one reason: to get the infotainment system firmware updated. I had researched the issue in detail and found that this model has known problems with speaker crackling and buzzing, which are often resolved through a firmware update. I clearly communicated this when I scheduled the appointment and again in person when I dropped off the car. Despite that, the update was not performed. I was told that “no update was needed,” even though my car is still running software version 262, a version that is well out of date. I later confirmed that there is a newer version (550) available for my model, which many owners have had installed to fix exactly the kind of issue I reported. Instead of doing what I asked, I was charged $320 for a diagnostic that addressed none of my concerns. I had specifically told the advisor that we were planning to sell the car and didn’t want to invest any more money into it. That context was ignored, and I left with the exact same issue I came in with, only now out $320. To make matters worse, I was told the owner would follow up with me later that day. No one ever called. There were no missed calls or voicemails. When I followed up again, I was told they had called, which simply isn’t true. This experience felt like a complete dismissal of what I brought the car in for. I didn’t need a general diagnostic. I needed a specific firmware update, which I requested repeatedly. The lack of follow-through and poor communication made it worse. I won’t be coming back to Nissan Hayward and wouldn’t recommend them to others, especially if you already know what service your vehicle needs and expect to be taken seriously.

They will lie to you to make a sale, after that they will ignore you

Don't buy anything from this dealership, they all corrupted. Bought a truck from them and noticed something wrong with ignition switch, they promised to fix it , after 2 months they declined to fix it. I'm reporting them to automobile association of of Ca. Bart

Estoy muy bien satisfecha con la atención muchas gracias y agradecida con la ayuda.

Best car purchase I’ve ever experienced, and I’ve purchased several in my lifetime HAYWARD NISSAN IS THE BEST…

Best customer service in town. Always get my Nissan parts here. Jon is the man

Great dealership. Transparent deal, no xx, no back n forth. Awesome sales team. Recommend this dealership!

Dont do business with Hayward Nissan, • They make a false representations • They know their representation is false • You will suffer foreseeable damages caused by the false representation