Reviews
Very professional,prompt service comfortable waiting
Very professional,prompt service comfortable waiting area.3years in my experience has been nothing short of pleasant.keep up the great work.
Very professional,prompt service comfortable waiting
Very professional,prompt service comfortable waiting area.3years in my experience has been nothing short of pleasant.keep up the great work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Scheduled appointment was performed properly and went
Scheduled appointment was performed properly and went beyond by completing a recall I was not even aware of. Customer representative promptly texted and kept me informed.
Scheduled appointment was performed properly and went
Scheduled appointment was performed properly and went beyond by completing a recall I was not even aware of. Customer representative promptly texted and kept me informed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
My car was taken in at the scheduled time to conduct the
My car was taken in at the scheduled time to conduct the 15,000 check. I was made aware that there was a manufacturer recall on some operational software that was added onto the regular service.
My car was taken in at the scheduled time to conduct the
My car was taken in at the scheduled time to conduct the 15,000 check. I was made aware that there was a manufacturer recall on some operational software that was added onto the regular service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Very pleasant to work with.
Very pleasant to work with. When my appointment for a recall engine replacement got pushed out the entire dealership worked together as a team and got it done sooner than expected. Great Job !!
Very pleasant to work with.
Very pleasant to work with. When my appointment for a recall engine replacement got pushed out the entire dealership worked together as a team and got it done sooner than expected. Great Job !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota Saco. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The dealerships teamwork showed!
The dealerships teamwork showed! I was having an engine replacement recall. My appointment got pushed ahead per engine delay. It was done sooner than later thought. Great job everyone.
The dealerships teamwork showed!
The dealerships teamwork showed! I was having an engine replacement recall. My appointment got pushed ahead per engine delay. It was done sooner than later thought. Great job everyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Mike, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Everything was explained thoroughly and the work was
Everything was explained thoroughly and the work was completed within a reasonable time. The waiting area is spacious and comfortable with much appreciated WiFi access.
Everything was explained thoroughly and the work was
Everything was explained thoroughly and the work was completed within a reasonable time. The waiting area is spacious and comfortable with much appreciated WiFi access.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Paul, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
The atmosphere was very friendly, professional and took
The atmosphere was very friendly, professional and took time to explain about my new Corolla Cross features
The atmosphere was very friendly, professional and took
The atmosphere was very friendly, professional and took time to explain about my new Corolla Cross features
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
I came in for an 11:30 appointment for an oil change, I
I came in for an 11:30 appointment for an oil change, I waited 2 and a half hours until my car was ready! I had to cancel a 1:30 Doctor appointment I scheduled over two months ago- it will now take me another two months to schedule another appointment!! I am extremely disappointed!!! I left a message with the Service Director- no call back as of yet!!!!!!
I came in for an 11:30 appointment for an oil change, I
I came in for an 11:30 appointment for an oil change, I waited 2 and a half hours until my car was ready! I had to cancel a 1:30 Doctor appointment I scheduled over two months ago- it will now take me another two months to schedule another appointment!! I am extremely disappointed!!! I left a message with the Service Director- no call back as of yet!!!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven, Thank you for taking my call yesterday. I am so sorry that your visit took as long as it did. In the future I can assure you a better visit! Carl Zammuto Service Manager (207) 571-5034
Waited two hours for paper work to be done after check
Waited two hours for paper work to be done after check was delivered. Was told it was certified then told it wasnt and didnt get a price break for that
Waited two hours for paper work to be done after check
Waited two hours for paper work to be done after check was delivered. Was told it was certified then told it wasnt and didnt get a price break for that
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Ms. Cloutier, I want to thank you for your business and I do want to discuss what expectations of savings you had going into the business office. I would love to extend a helping hand to clear up any questions or ability to do so moving forward. Joseph Bruni General Sales Manager (207) 571-3843 jbruni@group1auto.com
There was no "question" about what was happening. The price of 41,000 was based on me receiving a "certified" car. There was an "unfixable" recall, so the car could not be certified. I asked if it could be certified subject to that particular recall and was told it couldn't. I asked if the price could be adjusted and was told "it already was"- which means you folks knew you were selling me an uncertified car and went ahead and misrepresented it anyway. There was no confusion. You used a dishonest sales technique to get me to buy a car. I could have walked away, but this car was going to solve a few problems for me. I'm sure you all don't enjoy the "used car salesman" derogatory label- but in my last three purchases, tricks and lies have been used to get the dealer a bigger profit- so you all have earned that derogatory label according to my experience. There is no confusion.
Staff is very friendly and always willing to show you
Staff is very friendly and always willing to show you their findings. Waiting area is very clean.
Staff is very friendly and always willing to show you
Staff is very friendly and always willing to show you their findings. Waiting area is very clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.