Reviews
Write a reviewCar service
Still having ongoing problems with my drivers car seat squeak near seat belt buckle.
Car service
Still having ongoing problems with my drivers car seat squeak near seat belt buckle.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Judi, we really appreciate your honest feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great buying
The sales person was very knowledgeable and polite.
Great buying
The sales person was very knowledgeable and polite.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robin, thanks for your praise and kind comments about our team. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Forester
Took a month to get my car, but was worth the wait.
Forester
Took a month to get my car, but was worth the wait.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!
2019 Outback
Courteous, prompt---All personnel professional and helpful.
2019 Outback
Courteous, prompt---All personnel professional and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Helen, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
NMErie
The vehicles are great. The people were personable and nice to deal with. The facilities were nothing special
NMErie
The vehicles are great. The people were personable and nice to deal with. The facilities were nothing special
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchase and Service
Outstanding people to work with in purchasing my car. Service was Outstanding too.
Purchase and Service
Outstanding people to work with in purchasing my car. Service was Outstanding too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brenda, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about the services you received and thank you again for choosing New Subaru!
New Motors Service Cepartment
Service as done well and quickly; however, no one notified me that my vehicle was ready. I spent a lot of time waiting when I could have been home already, They must have forgotten that I was waiting while my car was being fixed,
New Motors Service Cepartment
Service as done well and quickly; however, no one notified me that my vehicle was ready. I spent a lot of time waiting when I could have been home already, They must have forgotten that I was waiting while my car was being fixed,
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we really appreciate your great feedback! If you have any further questions, please give us a call. We're always happy to help! Take care!
NEW MOTORS SERVICE
Great customer service department. Very happy with the service on my 2018 Subaru
NEW MOTORS SERVICE
Great customer service department. Very happy with the service on my 2018 Subaru
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jeff, thank you so much for your positive comments about New Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
New Won Over Used
We initially stopped to look at a used vehicle. Dave Smoulder came out to greet us. We weren?t sure if we wanted to go slightly used or new. Dave gave us options of what was available. After some questions, we made the decision to purchase a new Ascent Premium. At no time until our decision did we feel pressured.
New Won Over Used
We initially stopped to look at a used vehicle. Dave Smoulder came out to greet us. We weren?t sure if we wanted to go slightly used or new. Dave gave us options of what was available. After some questions, we made the decision to purchase a new Ascent Premium. At no time until our decision did we feel pressured.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Love our new outback from New Motors in Erie, PA
We had a great experience with New Motors. Friendly and professional staff. In our initial visit our sales representative was very knowledgeable about the car we were hoping to purchase and even though the pandemic had limited items on car lots we were able to view several at this dealership. We've only had our vehicle in for an upgrade to our infotainment system and that was a very smooth and quick process through New Motors service department.
Love our new outback from New Motors in Erie, PA
We had a great experience with New Motors. Friendly and professional staff. In our initial visit our sales representative was very knowledgeable about the car we were hoping to purchase and even though the pandemic had limited items on car lots we were able to view several at this dealership. We've only had our vehicle in for an upgrade to our infotainment system and that was a very smooth and quick process through New Motors service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase