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BZ Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This was a great experience from start to finish.

This was a great experience from start to finish. Jalen our salesperson and Andre closing the deal was wonderful. I appreciate the overtime that they spent with us. I recommend BZ auto group to anyone shopping for a new or used vehicle. We drove 90 minutes to purchase the truck we wanted. A 5 star experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ethan E.

Ethan E. Is the guy to go see! He makes you feel at home laid back environment very nice place to buy a vehicle. Fast turnaround when buying a vehicle, does not take too much time from the time you go there until you are driving away in a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They treat you like they have known you all their lives

They treat you like they have known you all their lives very courteous and helpful! Ethan is a very outgoing salesman! Very knowledgeable and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Burnsworth Zollars - Nappanee, IN

I purchased a new truck from Burnsworth Zollars on 4/15/22...TOP NOTCH DEALER!! John Snyder was my Sales Rep and I highly recommend him. He made the process easy and fun!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, Tim Miller! Thank you for the 5-star rating. We're delighted to hear that working with John earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, Adam Mason, General Manager

Work truck

They were fantastic! Worked with me and made it easy. Total pros from sales to financing. I drove an hour and a half and I would buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!

Awesome first-time buying experience! Everyone at the dealership was great to work with. The entire buying process was quick and easy. Highly recommend working with Burnworth-Zollars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this great review, Ashlee! We are very happy to hear that you had a quick and easy buying experience. Please let us know if you need anything!

Burnworth-Zollars Chevrolet service

Fast repairs...service personnel fully explained the problem and what was necessary to fix my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for this great review, Nancy! We are so happy to hear you had a great experience with one of our service departments. Please contact us if you need anything!

service

The service was great. It took a short time. Convenient hours now that they are open later in the day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for this great review, Kenneth! We are so happy to hear that you had a great experience with our service department. If you need anything else, please let us know!

BZ automotive

BZ is always great.. It is a pleasure working with a dealer that ALWAYS does what they say they will do. I won't go anywhere else for Chevrolet sales or service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this great review, Mark! We are so happy to hear that you have had great experiences with both our sales and service department. We appreciate your kind words. As always, if there is anything we can do for you please let us know.

Not Too Good to be True!

I found a vehicle on Cars.com at Burnsworth-Zollars for my wife on a Sunday evening late, and we thought it might be too good to be true. Last time I tried to shop for a used truck, it was. I filled out the email inquiry, and Mr. Gavin McGuire called me Monday morning. He said he indeed had the car, so I told him I'd talk to my wife and make arrangements for the 2 hour drive on Wednesday. We were still wondering if the car would actually be there as we drove. Upon arrival, we found the car waiting for us. Mr. McGuire was very helpful with our questions about hybrid vehicles as well as demonstrating it's features on our test drive. We were happy to buy that car that day from him. Their finance office was very helpful to find the best deal for a loan which, to my surprise, beat my pre-approved USAA rate. It was one of the most pleasant car buying experiences we've ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for this awesome review! We are very happy to hear that you had a great experience with our sales team and finance manager. We appreciate your kind words, please let us know if you need anything!