Reviews
Write a reviewGreat service!
I would HIGHLY recommend this dealership! Gavin was very honest & up front with me. I am very happy with my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very Impressed
I found a car on cars.com. I called the dealership and talked to Gavin, the salesperson. I could not have asked for a person to be any more helpful and informative than he was. We spoke over the next several days while I was making up my mind. He answered every question and was very polite. After the purchase he handled all of the shipping details, got me the best price on shipping and followed up during the shipping and receiving of the vehicle. The transporter was helpful and followed all instructions and delivered my car in perfect condition. The dealer, the salesman and the transporter exceeded all my expectations and I highly recommend this dealer, salesperson and transporter. Gary Clubb, CEO, Deltex Systems, Inc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Above and Beyond:
I was looking for a used car, came across a 2010 Ford Taurus at Burnsworth-Zollars online it was exactly what my wife and I were looking for, contacted the dealership, was in touch with Gavin McGuire via email. Had some issues with our bank, was put in touch with Bradd Hile in finance, he worked out a great deal for us!! Met with owner Jason Metz upon finalizing the deal. Was followed up with a letter, and a call from Burnsworth-Zollars just to touch base on how we were enjoying our car and if we had any questions? I want to thank the Team at Burnsworth-Zollars for a great buying experience! They now have a repeat customer with me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Beyond Expectations
I had a unique situation. I purchased a new car (new to me) from Burnworth and had an accident the within a month that totaled that vehicle. I was so disappointed; I had waited years to get a new vehicle and had searched for this vehicle for a year. Mike Schultz was the best salesman I have ever dealt with and I had looked around when looking for my new car. I never felt pressured and he asked me what I was looking for and stuck within my budget the whole time. When I totaled the vehicle Mike went right back to work trying to find me something that would work for me and my new budget. I can't thank him enough for the great experience and the friendly service. I would recommend Mike and Burnworth Zollars to anyone. They truly listen to their customers and provide excellent service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easier than I thought!
I sent an inquiry to them about a car they had listed. The response time was good, The salesman answered my questions and provided clear information. I was able to negotiate a fair deal with no hassles or pressure. I am impressed with their professionalism and clear information/communication throughout the buying process, all conducted out of state via email and phone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Roger for the review. It was a pleasure assisting you with the purchase of the Focus Electric. We do everything we can to make the process as easy as possible for our local and long distance customers. If you ever need anything or have any questions please give me a call. 260-894-7176 or gavin@bzautos.com
A good experience!!
The personnel at this dealership are very professional,not pushy at all!!!It is the kind of dealership one would want to buy from.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks John!! I appreciate you taking the time to give me a review. It was a pleasure working with you and helping you get in to the Grand Marquis. I hope you are thoroughly enjoying everything the vehicle has to offer. If you ever need anything do not hesitate to give me a call. Gavin 260-894-7176 gavin@bzautos.com
David Showalter
Gavin was really helpful. Great, Great, Great salesman!!!!!!!!!!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi David!! Just want to thank you for the review and let you know I had a lot of fun helping you out with the CTS. I hope the vehicle is working out well for you. Remember if you ever need anything you know where to find me. Gavin 260-894-7176 gavin@bzautos.com
A real asset to our town
This GM store is full of great professional people. They will do everything possible to help you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Department
We took our daughter's car to the dealership for some repair work. And the customer service was excellent along with the repair work. I would recommend them to anyone. We are very pleased!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
