Reviews
The entire experience was fantastic from working with
The entire experience was fantastic from working with Jeff Hill, my sales associate to Robbie the General Manager. Jeff was top notch, he went far beyond what was expected to get me what I was looking for in my perfect truck! I am very grateful for his hard work. I love my new F150 Tremor! Thank you Deacon Jones Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Harleydog2004, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Hunter Stovall https://www.deaconjonesfordlm.com/
Always polite, professional, courteous, respectful,
Always polite, professional, courteous, respectful, helpful, knowledgeable. He's the kind of person you want helping customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Leckiescott, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/
I dropped off my truck and the service guy that received
I dropped off my truck and the service guy that received my truck asked me what time I needed my truck back. I replied I need it back by 3pm today. He said that would not be a problem it would be ready. I was in the area around 2:45 so I decided to stop in to see if my truck was ready because I haven't received a call yet. Spoke with a different service guy and informed me thst they had not even started on my truck. So needless to say I was unable to get my truck and had to wait until the next morning to pickup my truck.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Jgrady526, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (919) 736-3387. https://www.deaconjonesfordlm.com/
Happy with the service even tho I had some problems .
Happy with the service even tho I had some problems . They fixed it and went above my expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lizbet, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. Thank you again for leaving us this response! Hunter Stovall https://www.deaconjonesfordlm.com/
Check in was very fast even though I was around the 10th
Check in was very fast even though I was around the 10th car in line waiting for the center to open, they had my information being a previous customer so it was passing on the problem, hand over the keys, and out the door.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stuartwetley, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/
Excellent sales and service by people who actually care
Excellent sales and service by people who actually care about the customer needs.. Have returned many times and recommended to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Deankennedy1980, we really appreciate your feedback! Deankennedy1980, thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/
Billy was wonderful to work with!
Billy was wonderful to work with! Great communication with us! He made the process so easy! We will definitely return to Deacon Jones for our next vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Hunter Stovall https://www.deaconjonesfordlm.com/
Sales and financial staff are doing a really good job
Sales and financial staff are doing a really good job taking care of our needs when purchasing our 2024 Bronco Wildtrak Our new Bronco was cleaned and ready as promised. Thanks for the great job
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! Gwswinson, thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/
Helping and knowledgeable.
Helping and knowledgeable. Outstanding customer service. Handling of my recall was outstanding. I drop off my vehicle and received a call when my vehicle was ready and in a timely manner. Thank you for your cooperation and great service of my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Johnnieroberson98, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/
Deacon Jones Ford Lincoln in Goldsboro, NC has the best
Deacon Jones Ford Lincoln in Goldsboro, NC has the best Service department! They are very helpful and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Boomer55, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Hunter Stovall https://www.deaconjonesfordlm.com/