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Joe Machens Ford

(1,136 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–7:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–7:00pm 7:00am–5:30pm
Saturday 8:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 5 awards
2015 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 710-3134 (888) 710-3134
Used (888) 337-5756 (888) 337-5756
Service (877) 611-9948 (877) 611-9948

Reviews

(1,136 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Ford from DealerRater.

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Brandon was an excellent sales rep.

Brandon was an excellent sales rep. We enjoyed working with him. He brought the car to our home for our inspection and we closed the deal at our kitchen table.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We always use Machens Ford.

We always use Machens Ford. Ryan our salesman is always helpful and always there when you need to ask a question or need any kind of help.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

They were very friendly and dedicated and they helped us

They were very friendly and dedicated and they helped us leave in the car we wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a great experience and drove an hour and a half to

We had a great experience and drove an hour and a half to this dealership and will do it again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our salesman was great.

Our salesman was great. He worked hard to get us in my new car. Every one there was kind and considerate. Inside the dealership was clean and inviting.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing service from the whole staff.

Amazing service from the whole staff. We would recommend them to anyone we know. Ryan, our salesman, was fantastic as usual. We've bought every truck we've owned off of him, which i think is about 20 years. We will always go back to Machens, and our very own salesman. Everyone there always treats us like we are their best and favorite customer. The finance guy that we worked with, was super amazing also. I cannot remember his name, wish i could, that's how quick he helped us, we were in and out so fast. We will keep going back to Machens and we know we'll always get the same wonderful treatment. We recommend to everyone to go to Machens in Columbia. Highly recommend!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Good service.

Good service. Salesperson was very nice and knowledgeable and helpful. I would recommend her to anyone.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good service.

Good service. Salesman was very good. Selection of inventory was good. Able to find what we wanted

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good service.

Very good service. Very good price. Vehicle in very good condition. However, windshield wiper flew off on way home and needed to be replaced

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The whole experience was stress free.

The whole experience was stress free. My salesman, Kerwin, explained everything to me and answered every question I had honestly. My finance guy, Shane, also made sure I thoroughly understood every aspect of my loan and any additional services I may need. This is the second truck I've purchased there in 3 years and they made both experiences enjoyable. Definitely recommend Joe Machens Ford and their staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.