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Joe Machens Ford

(1,136 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–7:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–7:00pm 7:00am–5:30pm
Saturday 8:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 5 awards
2015 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 710-3134 (888) 710-3134
Used (888) 337-5756 (888) 337-5756
Service (877) 611-9948 (877) 611-9948

Reviews

(1,136 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Ford from DealerRater.

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Fantastic low pressure dealer!

Fantastic low pressure dealer! Salesman named Danny helped get more for our trade and was awesome to work with. Bought a used F150 through him and unfortunately, the next day it wouldn't start! Called Danny and he immediately had a loaner truck sent down to me in Jefferson City and kept me updated throughout the whole process! They fixed my truck, sent me a loaner, picked up the Loaner and all at no cost to me! Awesome dealer, and awesome salesman!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Andy and Shane were both awesome!

Andy and Shane were both awesome!!! Andy was honest about the car I bought and Shane was able to get me approved!!! I will do business again at Joe Machens and I am also trying to send friends and family to them as well. Highly recommend

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and very helpful.

Friendly and very helpful. Answered all questions and worked hard to help us find the truck we needed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Got a great trade in value and very pleased with my

Got a great trade in value and very pleased with my experience here. I plan to buy all my vehicles here.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Joe Machens Ford is great dealership to work with!

Joe Machens Ford is great dealership to work with! Cameron was easy to deal with for our new F350! Thank you for a beautiful truck

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Staff are pleasant and helpful also informative for how

Staff are pleasant and helpful also informative for how to set up a new vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I felt very taken care of throughout the sales process.

I felt very taken care of throughout the sales process. They went above and beyond what I expected.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

I felt very taken care of throughout the sales process. They went above and beyond what I expected.

Custom ordered an F150 truck.

Custom ordered an F150 truck. Arrived much sooner than expected! Salesman Preston very helpful with the whole process.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr Longnecker made the process as pleasant as any

Mr Longnecker made the process as pleasant as any automobile purchase can be. He found us the right vehicle within our price range and made a fair offer on our trade on.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Had a great experience!

Had a great experience! Ryan Longnecker talked me through the whole process, answered every question, and never once made me feel like a question was too silly. He made sure I was comfortable with the vehicle before taking possession of it, and was overall very helpful! If you are shopping for a new vehicle at Machens, be sure and ask for Ryan. You won't be sorry!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.