Reviews
Write a reviewGreat Sevice!!!
My experience at Long Lewis Ford was AWESOME! Mark Smoak is the Best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and professional staff
I own a Lincoln Mkz. The service was excellent and expedient. The staff was very friendly and helpful. My car was there for a couple of days because a part had to be ordered but I was placed in a rental car immediately & Chris Wesson stayed in contact with me to let me know the status of my vehicle. It was quality service & I will definitely return if my car is ever in need of service again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Electrical Foreman
Chris is always a pleasure to do buiness with. He is always prompt on getting me in and out as quick as possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Electrical Foreman
Chris is always a pleasure to do buisness with. i is always prompt on getting me in and out as quick as possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Burlington Northern Railroad, thank you for sharing your recent experience at Long-Lewis Ford Lincoln. Again, we appreciate your recommendation of Long-Lewis Ford Lincoln and we hope to be of service again in the future.
Great Salesman Paul Fleming Great Service
I purchased a MKS from Paul Fleming. Paul Fleming is the best salesman I've ever worked with or should I say worked for me. Paul Fleming is very knowledgeable of the vehicles. He us very personable and I feel he has helped me purchased several cars that fit my style and financial expectation. Everyone I encountered during my experience was cordial and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very helpful and didn't pressure you to buy a car
Had a 2013 Fusion and was having a recall fixed and by the time they got it fixed I had it traded it in for a 2016 Fusion!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your review, Matthew! It's good to hear our team is living up to the promise of providing fantastic service to our customers.
john t.
everyone way very helpful they did a great job of taking care of us
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback, John. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.
Great service, very helpful!
They had great service. And issue that I had they were more than willing to fix! They will most def work with you regarding any issues, I am so glad that I chose them! Thank you to the staff of Long Lewis Quick lane for taking care of me. I will be back anytime that I need service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. & Mrs. Bobby Joe Seales
I HAVE MADE TWO PREVIOUS PURCHASES IN THE PAST FROM LONG-LEWIS ... I HAVE ALWAYS BEEN TREATED WITH COURTESY - THIS WAS NO EXCEPTION. I WAS VERY PLEASED WITH THE SERVICE AND WE ARE VERY PLEASED WITH THE NEW ESCAPE. THANK YOU ALL SO VERY MUCH!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Bobby! Thank you for your positive review. We respect our customer's time and budget. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!
excellent service
The service was great and also the salesmanbill was very knowledgeable about the purchase of the Ford Escape
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase