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Long-Lewis Ford of Hoover

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3,521 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3,521 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ms Glenda Morgan

They handled everything fine the only problem I have noticed is the smell of oil when the car gets hot. No lights are coming on or any thing so I guess all is well. I asked about my over head light and was refered to the other service area but did not have time to go over there!I will come back next time I get a chance. They told me they changed all the fluids in my car. They were nice to me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr. Steve Lloyd

Tim did a great job communicating the repair schedule. The car drives much better. The transmission is smooth as we would expect a new car to shift. Thank You Steve Lloyd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr. Mickey Rockett

great service and friendly people. I will continue to have my 2007 ford freestyle serviced at long-lewis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Willie

I love Willie Hatcher and he is the main reason we keep coming back to Long Lewis. He is a great person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Bought multiple vehicles at Long Lewis. Great sales and service. Still driving to have service at Long Lewis when other Ford dealerships are closer. Next vehicle purchase will be from Long Lewis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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So happy with my new car!!

I have purchased the 2015 escape. Terry was extremely helpful in not only finding out which car was best for me but also making the payment part a smooth process. The staff was super friendly and always willing to help me out. Will buy my next car there and would recommend all my friends not going to buy a car from them but to buy a car from Terry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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car wreck 2014

I brought my car in to be repaired on Thursday October 30 and they did a fantastic job. Chris in the service department was wonderful to work with and very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Long Lewis

Excellent service friendly staff - outstanding experience. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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First Class Dealership

I purchased a 2015 ford fusion from Long Lewis and I would recommend that anyone wanting to be treated with utmost respect while shopping for a new vehicle do the same I truly enjoyed the way that I was treated by everyone involved in the transactions. Everything was indeed FIRST CLASS. Thanks To all !!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

Had the oil changed and tires rotated. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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