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Long-Lewis Ford of Hoover

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3,521 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3,521 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Purchased a 2014 Escape. This was my second escape, the first one I also purchased at Long Lewis. Love the no hassle experience that I had. Everyone was very helpful. Also had a recent oil change. Service department was very courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil Change 10 2014 Long Lewis

It was quick and they explained everything to me. They also told me about special offers that I was qualified for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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to long lewis from jp pope

the service was very good.i would recommend this company to anyone would is looking for the best. in car care and service. thank you long lewis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and clean facilities

Got me in and out quickly and efficient. Good service and clean shop. All personnel were friendly and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change

I was there to get oil change. Service was great, staff was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

I have a 2013 ford fiesta. Just recently my brake fluid was gone from my car and also there was a recall on my car. The long Lewis service depth did an excellent job of taking care of my car. Everything was quick and car is doing pretty good now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service department and Fast Lane

They have always been very good.I have had both body work and service work done and have been very pleased with both.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Vehicle Owner

Ford Explorer Oil Change/Tire roation. Very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent!

Great service! Straight forward friendly people who aren't trying to "sell" you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

As always the service is great when I bring my 2013 MKX. The employees are always a delight to talk to, they go out of their way to make certain you are satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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