Reviews
Write a reviewGREAT Overall Experience
We never felt like outsiders at Scism, we were treated like family. The team went above and beyond to put us in the right vehicle for our family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dereck, feedback like this is always appreciated! Thank you for stopping by to write this positive review! Our team strives to provide an "above and beyond" level of service, and it's always rewarding to hear when we have succeeded at this. Congrats on your new car! Thank you for your business and look forward to serving you again! Best regards, David Scism GSM Info@samscismfordlm.com
Great customer service
If they give you a price and made a mistake they will do what they say. Thanks for keeping your word. Not many dealers left like Sam S.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review, Toinette! Customer satisfaction is our top priority, and we're happy to hear that your car-buying experience with us was so positive! We appreciate your business and look forward to serving you again! Best regards, David Scism GSM Info@samscismfordlm.com
Great service, clean facility, treated like family
I liked the at home experience we had with our salesman Mark who helped us to find the right ford vehicle we needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this review, Michael! We really appreciate you leaving us your input. We are very pleased to hear that Mark could make your car shopping experience so pleasant. Enjoy your new car and welcome to the Sam Scism Motors family! Best regards, David Scism GSM Info@samscismfordlm.com
Best Experience EVER
Brock went out of his way to make sure I had a fast, easy and enjoyable time shopping for my new car. He helped me find exactly what I needed, and I love it! When I picked up the car it was fixed as agreed, super clean and ready to go. I couldn't have had an easier experience. Thank you all for your help. My kids and I will be able to enjoy this car for years to come.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jennifer, thanks for writing this great review and congratulations on your new car! It's delightful to know that Brock made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, David Scism GSM Info@samscismfordlm.com
Great reliable service!
Very quick reliable service! Always friendly and helpful! They always are able to get me in for service in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this great review, Randall! I'm happy to hear that our team has consistently provided you with the outstanding customer service we strive to deliver to each of our guests. We're thankful for your repeat business! Please let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Twitter and Facebook for dealer updates and specials. Best regards, Jason McKague Service Director jmckague@samscismfordlm.
Great experience for 15th birthday present!
Ed Stiehr is a true professional. He made my son's 15th birthday very special with his truck and we'll never forget it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lindy, thank you for leaving us with this review, and for the compliments on behalf of Ed! We're so glad he made you and your son car-buying experience a great one! We appreciate your business and let us know if there's anything else that you need. Best regards, David Scism GSM Info@samscismfordlm.com
Great service
Prompt and friendly! I had an appointment and they began my service right away. They explained everything and all staff was very professional!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Danny, thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with friendly and professional service, and I am extremely happy to hear that your experience with us was so positive. We appreciate your business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for exclusive content and deals. Best regards, Jason McKague Service Director jmckague@samscismfordlm.com
Great service
Great service. Staff was very friendly. Did an excellent job making my purchase quick and easy. Would highly recommend to all my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gary, thanks so much for this great review and congrats on your new car! We try to create a friendly and easy car-buying experience for all of our customers and I'm pleased that you were able to perceive that. We appreciate your recommendations and if you need anything else at all, please come back and see us. Also, check out our Facebook and Twitter for exclusive content and deals. Best regards, David Scism GSM Info@samscismfordlm.com
Timely, efficient service - nice waiting area
I was able to get an appointment on very short notice and they were ready for me when I arrived. The waiting area has been enhanced with the complimentary coffee/espresso machine and the wide screen TV.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Byron, for the excellent rating review. We are happy to have been able to assist you and provided such excellent experience. If you need any further assistance with your vehicle, let us know. Best regards, Jason McKague Service Director jmckague@samscismfordlm.com
Tavis
Great experience. My saleman was Jeff Ashberry and he was willig to go the extra mile by staying late at work to help with my busy schedule. There was an issue that arose at the purchase time that was resolved very quickly. I will continue to buy all my vehicles at this delaership. They proved to be professional and informative.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tavis, thank you for writing this review! We make sure that all of our employees are professional and knowledgeable, and I am happy to hear that the time spent with Jeff was a great experience. Congratulations on your new car! We're glad we have earned your future business, and look forward to seeing you again! Best regards, David Scism GSM Info@samscismfordlm.com