Reviews
Don’t believe the price u see here
Dont believe the price they advertise. The dealership added a market adjustment of almost $8000 when i showed up to do a test drive. Very deceptive
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your feedback with us. Even though some time has passed, we want you to know that your experience still matters. We're sorry to hear things didn't go as expected, and we truly regret any frustration caused. If there's ever an opportunity to make things right or assist you further, we're here and happy to help.
Excellent experience!!
I reached out to Genesis of Carmel as I started my search for a new car. I thought I knew that Genesis was for me but wanted to do my research. Sherry Nally was such a huge help, she was super patient with my questions. The whole process was free from the pressure one might expect from buying or leasing a vehicle and thoroughly enjoyable. You can tell everyone genuinely enjoys working there, and I can't speak highly enough to the level of their customer service! Thanks Sherry! I will be sure to let all of my friends know to come see you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car