Reviews
The dealership was very nice.
The dealership was very nice. I had called ahead to see afew genesis and they were ready for me to look at when i arrived
The dealership was very nice.
The dealership was very nice. I had called ahead to see afew genesis and they were ready for me to look at when i arrived
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
I boought a used Hyundai Tucson from Matt.
I boought a used Hyundai Tucson from Matt. He was honest and super helpful. It was a great experience buying a car from Matt and the dealership.
I boought a used Hyundai Tucson from Matt.
I boought a used Hyundai Tucson from Matt. He was honest and super helpful. It was a great experience buying a car from Matt and the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Genesis of Highland Park. We look forward to having you as one of our valued customers for many more years to come!
My car was in to install parts that were ordered.
My car was in to install parts that were ordered. The work when very quickly. I was treated well by the service advisor first name Brian. He was very helpful.
My car was in to install parts that were ordered.
My car was in to install parts that were ordered. The work when very quickly. I was treated well by the service advisor first name Brian. He was very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I live in Maryland and purchased a Genesis G90 from them
I live in Maryland and purchased a Genesis G90 from them in December 2025. This was my first time purchasing a car online but I must say the experience was well worth it. They delivered my G90 a few days later from Illinois to Maryland and it arrived in perfect condition - no scratches. Once they unloaded my new car they loaded my trade on the truck and shipped it back to Illinois all at no cost to me. The customer service was excellent. They arranged financing and got me a very good rate. Ian was great to work with.
I live in Maryland and purchased a Genesis G90 from them
I live in Maryland and purchased a Genesis G90 from them in December 2025. This was my first time purchasing a car online but I must say the experience was well worth it. They delivered my G90 a few days later from Illinois to Maryland and it arrived in perfect condition - no scratches. Once they unloaded my new car they loaded my trade on the truck and shipped it back to Illinois all at no cost to me. The customer service was excellent. They arranged financing and got me a very good rate. Ian was great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
the entire experience was excellent.
the entire experience was excellent. Sean and i worked out the details. Matthew delivered the car. both are extremely knwoledgable and very helpful. at every step it was a very positive experience!! i would and will highly recoemend this dealership!! the new facility is very well designed and makes you feel comfortable..
the entire experience was excellent.
the entire experience was excellent. Sean and i worked out the details. Matthew delivered the car. both are extremely knwoledgable and very helpful. at every step it was a very positive experience!! i would and will highly recoemend this dealership!! the new facility is very well designed and makes you feel comfortable..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Got a fair deal on a used car.
Got a fair deal on a used car. They are honest, straight shooters. Highly recommended.
Got a fair deal on a used car.
Got a fair deal on a used car. They are honest, straight shooters. Highly recommended.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Genesis of Highland Park.
It was our pleasure to meet and work closely with Matt C.
It was our pleasure to meet and work closely with Matt C. at Genesis of Highland Park for our purchase of a brand new 2025 Genesis GV80 Coupe. He made us feel very welcome and valued throughout the process and it was a great pleasure to get to know him. We were welcomed to the dealership for our delivery and the process was quick, smooth and without any issues whatsoever! We have bought several vehicles in the past year and this was by far the easiest and fastest process we have ever experienced. Thank you, Matt for your expertise and the welcoming atmosphere you provided. We feel like we are now part of the family! Many many thanks!!
It was our pleasure to meet and work closely with Matt C.
It was our pleasure to meet and work closely with Matt C. at Genesis of Highland Park for our purchase of a brand new 2025 Genesis GV80 Coupe. He made us feel very welcome and valued throughout the process and it was a great pleasure to get to know him. We were welcomed to the dealership for our delivery and the process was quick, smooth and without any issues whatsoever! We have bought several vehicles in the past year and this was by far the easiest and fastest process we have ever experienced. Thank you, Matt for your expertise and the welcoming atmosphere you provided. We feel like we are now part of the family! Many many thanks!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Genesis of Highland Park. We look forward to having you as one of our valued customers for many more years to come!
Dropped my car off for service.
Dropped my car off for service. Prompt professional. Handled everything in a very pleasant clean environment. Pleased to recommend.
Dropped my car off for service.
Dropped my car off for service. Prompt professional. Handled everything in a very pleasant clean environment. Pleased to recommend.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Genesis of Highland Park. We appreciate your business and hope to see you again soon!
Outstanding sales and management team.
Outstanding sales and management team. Could have not gotten a better experience leasing a car.
Outstanding sales and management team.
Outstanding sales and management team. Could have not gotten a better experience leasing a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Genesis of Highland Park are glad to have you as a customer.
Gracious efficient service.
Gracious efficient service. Comfortable surroundings. I drive out here from downtown Chicago is terrible at Napleton Genesis.
Gracious efficient service.
Gracious efficient service. Comfortable surroundings. I drive out here from downtown Chicago is terrible at Napleton Genesis.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Genesis of Highland Park.