Empire Buick GMC Of White Plains

This dealer is advertising cars. They don't have for sale. They get you on the phone tell you to come in and look at it and then when you get there, they tell you the car has been sold. When confronted the sales manager was rude and dismissed me. Same when I called back later to ask why they scheduled the appointment.

Warning, one of the few dealerships in the areas that adds a $2,000 fee to the listed price for used vehicles. I offered more than the listed price for the car, but couldn't get a deal because of a non-marketed $2k hidden fee. Fortunately, I live in the area- but would feel bad for someone driving from afar to buy a car listed at a different price.

Don’t walk, Run from this horrible place!!!! If you’re going to lie make sure your team members are all on the same page!

Great dealership to work with. I had the pleasure of dealing with Zeeshan, Willie and Akbar and I have to say it was the best interaction I had in any car sales. They were professional, courteous and actually cared about what we wanted. Most importantly, they were honest. Communication was too notch and I was updated every step of the way by text or call. They went out of their way to make sure we had the best sales experience from beginning to end. The car itself is beautiful and they didn't cut any corners in the sale. I wouldn't hesitate to recommend them to any one and when I'm in the market again will definitely be a return customer.

There was poor communication with both the sales person and sales manager through the process.

Listed price is not the actual price. Seller’s notes indicate price is after $xxx down this is further down the page and not in the listed price. Intentionally misleading to get you in the door. If this is where they are starting the process, I wouldn’t trust them anywhere along yhe way. We walked out after salesman confirmed the idea was to get you in the door.