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Heiser Cadillac Of West Bend

(27 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (877) 800-5103 (877) 800-5103
Used (877) 297-3343 (877) 297-3343
Service (877) 297-3379 (877) 297-3379

Reviews

(27 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heiser Cadillac Of West Bend from DealerRater.

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I got a shuttle to Enterprise and also I got updates on

I got a shuttle to Enterprise and also I got updates on status. It was nice to leave rental at dealer when done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Valued Customer, Thank you for the 5 star rating! We greatly appreciate your business and look forward to your next visit.

great service.

great service. got the parts I needed. They were able to get the job done quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dear valued customer, Thank you so much for your 5-star rating! We look forward to working with you again in the future.

Everyone I spoke with were especially kind and

Everyone I spoke with were especially kind and accommodating! I highly recommend Leigh - she found what I was interested in so quickly!! Thanks SO much!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dear Janet, Thank you for the kind words. We are so glad you found the vehicle you wanted. Thank you for choosing Heiser and let us know if there's anything else we can assist you with!

Cesar is great.

Cesar is great. Thanks for being a nice guy and so helpful during the entire process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Jenny, Thank you for the review. We are so glad you had a positive experience with Cesar! We appreciate your business and look forward to your next visit!

Brian did a fantastic job working with us to find us a

Brian did a fantastic job working with us to find us a vehicle that worked for our needs. He went above and beyond to make the process go fast and smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dear Valued Customer, We are so glad you had a positive experience. Thank you for your business and congratulations on your vehicle purchase!

Cesar was great, he went above and beyond to find me the

Cesar was great, he went above and beyond to find me the truck that I really wanted. He was very accommodating with answering questions and test driving the truck. Brian also did a fantastic job in working with me to get the payment I was comfortable with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dear Valued Customer, We are so glad you had a positive experience and found the truck you wanted. Thank you for your business and congratulations on your new vehicle!

Friendly staff, Brent was wonderful and we would

Friendly staff, Brent was wonderful and we would definitely purchase a new vehicle from this dealer in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Valued Customer, We are so glad you had a positive experience with us. We appreciate your business and congratulations on your new vehicle!

great service.

great service. got the parts I needed. They were able to get the job done quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Dear Jesse, We are so glad you enjoyed your service experience at Heiser. Thank you for your business. We look forward to your next visit!

great service.

great service. Very helpful staff answered all my questions and made me feel welcomed. thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dear Valued Customer, Thank you for leaving a review. We are so glad you enjoyed your experience with Heiser. Thank you for your business. We look forward to your return!

Great service from my advisor, was quick efficient and

Great service from my advisor, was quick efficient and updated me throughout the process. Awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear about your positive experience. Thank you for your business! We look forward to your next visit!