Dutchess Chrysler Jeep Dodge RAM Mitsubishi Kia

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Reviews

Average Ratings

2.0
14 lifetime reviews.
  • This dealership is top-notch

    Great customer service. Friendly sales staff. Knowledgeable salesman helped me every step of the way. Didn't pressure me at all. I love the car al...


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    Great customer service. Friendly sales staff. Knowledgeable salesman helped me every step of the way. Didn't pressure me at all. I love the car also! I would recommend Dutchess Chrysler to anybody looking for a car. You won't be disappointed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Stay away.

    I test drove a vehicle I saw on cars.com. The pictures looked great. When I got there and looked at the vehicle every side had damage! Plus it was...


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    I test drove a vehicle I saw on cars.com. The pictures looked great. When I got there and looked at the vehicle every side had damage! Plus it was clearly in an accident and not fixed correctly. I took it for a test drive and the salesman made me drive it through all these back roads with a 30 MPH limit. How can you text drive a car at 30 mph??????? I told the salesman of all the damage and he accident and his response was it is priced occurdingly, which it is not. He then ask me to talk to his manager who couldn't give a crap about me or what I had to say.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Very Responsive

    They kept in contact to see if we were still on the market for a new car.


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    They kept in contact to see if we were still on the market for a new car.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • great sales people

    Andre, was very straight forward. I had to meet certain numbers he made it happen, quickly and no tricks. Didn't pressure me. Polite all the way t...


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    Andre, was very straight forward. I had to meet certain numbers he made it happen, quickly and no tricks. Didn't pressure me. Polite all the way through. Very good experience for me. I would recommend him to anyone. Jimmy R.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great dealership

    I just leased a new Jeep from Dutchess and i highly recommend this dealership. They have a great no-pressure sales approach that I really apprecia...


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    I just leased a new Jeep from Dutchess and i highly recommend this dealership. They have a great no-pressure sales approach that I really appreciate. Their very knowledgeable sales staff was able to answer all of my questions. I will definitely shop here again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very Friendly and helpful Sales associates

    Excellent sales people. Right up front and helpful. Thee emailed me information on all vehicals I asked about and also emailed me about other cars...


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    Excellent sales people. Right up front and helpful. Thee emailed me information on all vehicals I asked about and also emailed me about other cars they thought I would like.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great service A+

    I highly recommend Dutchess Chrysler for service on your vehicle. They do a great job and have a nice lounge area to wait in. They have a very kno...


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    I highly recommend Dutchess Chrysler for service on your vehicle. They do a great job and have a nice lounge area to wait in. They have a very knowledgeable staff. I know my car is in good hands with these guys!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • This dealership is terrific!

    We were in the market for a new mini-van and decided to look at the 2013 Chrysler Town and Country. First of all, the van is excellent. Great feat...


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    We were in the market for a new mini-van and decided to look at the 2013 Chrysler Town and Country. First of all, the van is excellent. Great features and fun to drive. Also, the staff at Dutchess took great care of us. They gave us a great deal on a lease and were very helpful throughout the entire sales process. They have a very knowledgeable sales staff and have a no-pressure approach. I recommend Dutchess very highly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • DISAPPOINTED

    I want to be fairminded in my review but also want to be honest. My recent experience in looking at a used vehicle that they had for sale was a di...

    Dealer Response

    Hi Cautious, I am so very sorry to hear about the trials and tribulations regarding our dealership. I would like to discuss this issue further ...


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    I want to be fairminded in my review but also want to be honest. My recent experience in looking at a used vehicle that they had for sale was a disappointing one when after calling to make sure that the vehicle was still for sale and available, I was clearly assured that it was there and that it had not been sold. Unfortunately upon my arrival after a 35 minute drive, I was told by a second salesman: "I am sorry to inform you but that vehicle was previously sold". And of course, he had a new vehicle that he wanted to sell me at a great price! This is my second poor experience with this dealership. Previously they sold me a "certified" vehicle with leaking brake lines, and clear visible damage to the sidewall of the front passenger tire. Upon returning to the dealership the next day and showing their mechanic these problems, they gladly repaired them at their expense. Of course all of this required extra trips to their shop and the need to find a ride home as they said that they would need to keep the minivan overnight.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Cautious, I am so very sorry to hear about the trials and tribulations regarding our dealership. I would like to discuss this issue further with you. I will need to get some background info such as sales person name(s). This is NOT the way we do business here at Dutchess. As far as your problem that occurred a few years ago, I would like to discuss this with you as well. I do appreciate you being honest in your review. Afterall, thats what reviews are for. However, I would like to rectify the problem and find a way to help bring you back to us as a customer and more importantly a friend of ours. Every customer is essentially a member of our family and we would hate to lose you. Please contact me at your earliest convenience to talk about the issues and try and come up with a way to make it better. My best, Anthony Hazzard Director of Social Media Dutchess Cars: Chrysler, Dodge, Jeep, Ram, Kia, Mitsubishi anthonyh@dutchesscars.com


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  • Service

    This dealership excels in the most important facet of the car owning process-service. I did not purchase my 2008 Dodge Ram there but have become a...

    Dealer Response

    Hi Micolearts, I am so glad you visit us for your service needs! I would love to get the opportunity to chat with you further. Be sure to say h...


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    This dealership excels in the most important facet of the car owning process-service. I did not purchase my 2008 Dodge Ram there but have become a loyal customer since using them for my service needs. There attention to the customer, and their needs, is always first and foremost. I recently had a part fail in my truck and the dealership did everything in their power to make me happy about the experience-including running interference with the factory! And, if that were not enough, I recently visited for a problem I created myself and once again their customer service knew no bounds. Always an excellent experience by excellent people.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Micolearts, I am so glad you visit us for your service needs! I would love to get the opportunity to chat with you further. Be sure to say hello on your next visit here. My best, Anthony Hazzard Director of Social Media anthonyh@dutchesscars.com


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