Hudson Cadillac Buick GMC

Reviews

Average Ratings

4.9
610 lifetime reviews. Includes reviews of Hudson Cadillac Buick GMC from DealerRater.com
  • Awesome experience!
    September 13, 2017

    Made me feel very comfortable and were very accommodating to my requests! I had issues with the ride the vehicle gave me and they immediately addr...


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    Made me feel very comfortable and were very accommodating to my requests! I had issues with the ride the vehicle gave me and they immediately addressed it!

    Does recommend this dealer

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  • ONE OF A KIND - AMAZING
    September 1, 2017

    If you want an experience of purchasing a car without the usual "nonsense" this is the place to go and Trevor is the man to deal with. I wanted to...


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    If you want an experience of purchasing a car without the usual "nonsense" this is the place to go and Trevor is the man to deal with. I wanted to purchase the CT6 Plug-In hybrid, of which no dealer in the northeast had one in stock.Long story short, he had one shipped from Georgia to Poughkeepsie for me when no other dealer where I live, which is in New Jersey, would even consider helping me find one or else they knew nothing about this type of car. He kept me informed, sent pictures when it arrived, and even gave me a price on the 2 cars I was trading in sight unseen,only from pictures I sent. They trusted me, didn't treat me like a thief. After my daughter and I drove the 2 hours, we were greeted in the parking lot by Trevor. All paper work was done in advance and all I had to do was sign. Trevor went over and explained every inch of this car which is like a computer with wheels. That alone took over an hour but I was never rushed,of course some things I have to look up again. I received a follow-up text the next day and he answered and sent links on some questions I had on charging the vehicle. He has done everything but drive 2 hours south and wash the car for me! I am a senior citizen and have bought lots of cars in my lifetime and never received the service and as a woman the respect as I have gotten from Trevor. I have in the past even walked out on people who wanted to speak to the "man." It is worth the drive to go there and if I trade it in before I die I'm taking another trip north. THANK YOU THANK YOU TREVOR!KEEP UP THE GOOD WORK!

    Does recommend this dealer

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  • Rag Left in Engine

    I first took my 2013 XTS platinum here for warranty work as I had a leaking timing case.After getting my car back I started to experience some eng...

    Dealer Response

    I apologize again for the issues that we caused. We terminated the mechanic that caused this situation. I tried calling you this morning about a...


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    I first took my 2013 XTS platinum here for warranty work as I had a leaking timing case.After getting my car back I started to experience some engine noise so took it to the dealer I brought it from where it was discovered upon engine tare down that a shop rag was left in my engine  and it soaked up oil which caused the noise I was hearing. I contacted this Cadillac dealer as they are the ones that did the work on it and they picked up my vehicle towed it to there shop put it back together. I was informed by Ryan that there was no engine damage and all was ok. 2 days later my car broke down on the highway... broken engine rod. They sent a tow truck to pick it up again(2nd time) After this repair Dave from service ask to drive it around a few days which I was ok with. When I got my car back from the very 1st day it would not retain any settings such as seat position,radio station,HUD etc.I also had damage to my driver side fender and rear trunk area had about a 2 inch gash in it. Took it out that weekend and on the way home there was an awfully foul odor the entire ride home, once home when I turned off the car and it was dead. I could not unlock/lock doors lights were flickering just some really strange things were happening. The car would not start could or be jumped it was just dead. Lucky me I did not stop for gas at 2am. My car was towed again to their dealer (3rd time).I informed them about the damage to my vehicle and what was happening with it.They informed me that my battery was swollen and leaking. Looking back at that situation I wonder why my car was returned to me in the 1st place as it is my assumption that when Dave was driving it around it had to be doing the same thing(not retaining settings).They replaced the battery did a ok job on the front fender but a horrible job on the trunk area. When the car was returned it was not washed, compound all around the fender area and all over the trunk area, it literally looked as if someone just dumped baby power on the trunk and this is how my car was returned to me (I thought every car gets a courtesy wash no?)Also my passenger seat was all the way down and pushed back and I had black smear marks on my light colored leather interior and mysteriously my passenger side headrest would not lock in place anymore and the bottom center of my Navigation touch screen was non responsive. After washing the car that weekend and inspecting the areas that were repaired the trunk area  has severe hazing I guess no one actually inspects the work done here in these instances. I am a work at home Global systems administrator so I do not drive the car very often or very far so about 2 weeks later I went to visit my daughter and my check engine light comes on. So you know what this means right??? another call to the dealer. They picked up the car again(4thTime)at this point I was extremely frustrated and explained all the things that had went on with the car the condition it was returned in and what was not working such as Nav screen, headrest and paint job they did on the trunk area.For the record I wash/wax all my cars I do not use a car wash it all gets done by hand so I know where ALL my imperfections are. Keep in mind through this whole ordeal I never once raised my voice was argumentative or verbally expressed my displeasure with emotion. They had my vehicle for almost 2 weeks for what I was told was just a loose hose none of the other issues were addressed. I cannot use my Navigation as the lower screen is not responsive where the space bar is. Had none of theses issues prior to this. The icing on the cake is it seems someone ignored the front warning censors that let you know when your about to hit something as there is a small gash in my lower front fender that was not there previously but hey my check engine light is not on yet so I should be happy right?!?!? Also no courtesy wash :( So THEY leave a rag in MY engine which started this situation and this is how it was handled

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    I apologize again for the issues that we caused. We terminated the mechanic that caused this situation. I tried calling you this morning about any unresolved issues. Please return my call so that we can get them handled.


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  • AMAZING!
    August 16, 2017

    To be honest I inquired about a vehicle all through texts and emails! Everyone thought I was crazy to do a deal this way. Then my vehicle got deli...


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    To be honest I inquired about a vehicle all through texts and emails! Everyone thought I was crazy to do a deal this way. Then my vehicle got delivered to me today in person and it was everything I asked for and more. I am highly impressed!

    Does recommend this dealer

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  • Fair and honest
    July 12, 2017

    Good experience with no pressure and was a man of his word.I went to another dealer first and Hudson beat the price by far and made my payment aff...


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    Good experience with no pressure and was a man of his word.I went to another dealer first and Hudson beat the price by far and made my payment affordable very happy and would recommend Hudson Cadillac

    Does recommend this dealer

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  • Relaxed!
    July 5, 2017

    There was never any pressure ! And he showed us exactly what we were looking for! This was such a refreshing experience! Thank you I will definite...


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    There was never any pressure ! And he showed us exactly what we were looking for! This was such a refreshing experience! Thank you I will definitely recommend any other buyers!

    Does recommend this dealer

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  • Great Experience
    July 4, 2017

    There was no-pressure from the moment we entered the show room. We did not feel rushed. Holmes was trustworthy and listened to what we were look...


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    There was no-pressure from the moment we entered the show room. We did not feel rushed. Holmes was trustworthy and listened to what we were looking for in a vehicle. He was polite and personable at the same time. The process was quick and painless ??? the dealership made the process easy. There were no games and the final price was exactly as negotiated (no last-minute surprises). We had a great experience. Would recommend highly.

    Does recommend this dealer

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  • Great Group of People
    July 2, 2017

    I purchased a used Audi Q7 from Hudson GMC recently. They all went out of their way to make my experience unlike a typical dealership I have come...


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    I purchased a used Audi Q7 from Hudson GMC recently. They all went out of their way to make my experience unlike a typical dealership I have come to know. I was traveling a fair distance to see the car so Trevor went out of his way to send me video's of the car prior to the visit. When I arrived, I was greeted by Mike who walked me through the seamless and pain free process of the sale. Great experience dealing with the team at Hudson...i would highly recommend them to anyone in the area and out of town! Thanks guys!

    Does recommend this dealer

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  • Excellent service
    June 26, 2017

    They worked with me to get the best price that was affordable. Holmes and I went back and forth to give me the best experience and his dedication.


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    They worked with me to get the best price that was affordable. Holmes and I went back and forth to give me the best experience and his dedication.

    Does recommend this dealer

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  • Customer

    After getting two wildly different estimates from repair shops close to my home, I drove the extra distance to Hudson. At Hudson , the repair was ...


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    After getting two wildly different estimates from repair shops close to my home, I drove the extra distance to Hudson. At Hudson , the repair was handled with clarity , speed and courtesy. The skill/knowledge of the mechanics and Ryan (the Service Manager) are top-notch . Hudson is the best managed dealership I have ever seen , by far. I have purchased two vehicles from Hudson - both great experiences - and their service department is outstanding

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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