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Edwards Hyundai

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (870 reviews)
2015 state dealer award
View 6 awards
2015 state dealer award 2015 state dealer award 2014 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (870 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Edwards Hyundai from DealerRater.

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My husband and I had an appointment to meet with our

My husband and I had an appointment to meet with our salesman Todd Roberts. We went there to lease our second vehicle from him. He was so informative and answered all of our questions. Showed us how to operate the new features on our new car. He is amazing and if you want a great salesman ask for Todd! Our Finance Manager, Hernan was a great guy and did a great job going over our lease paperwork and answered all questions. They also have a new General Manager, Loren. He stopped in as well to make sure our experience was a good one. It truly was a wonderful experience for both of us and it absolutely was!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Edwards Hyundai. Your feedback and rating mean a lot to us. We're glad Todd and Hernan were able to help, and we hope to see you again!

Promised me an EV charger with my vehicle purchase, I

Promised me an EV charger with my vehicle purchase, I never received it and will never go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

I came to Edwards Hyundai yesterday to look at the cars

I came to Edwards Hyundai yesterday to look at the cars and I met guy name Todd. hi was very professional and very helpful and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Recently purchased a new Tucson, one of the best car

Recently purchased a new Tucson, one of the best car buying experiences we've ever had, hats off to Todd, great to work with and very knowledgeable on Hyundai vehicles. Would recommend him and Edwards to anyone interested in getting a far and honest deal. Also, the time we had to spend in the dealership was so minimal and we were on our way with our new Tucson. Note: We had to drive 1,600 miles but it was worth the drive. We are going to buy a new Santa Cruz in the near future and if it requires another 1,600 miles drive to get it done, that's what we'll do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

on Feb 17, 2020 I went to Edwards with a problem: my 2011...

on Feb 17, 2020 I went to Edwards with a problem: my 2011 Sonata was having engine problems. I am a past customer (bought new Santa Fe form them). They called the repair shop and said the Sonata was only "worth $300 scrap" but they would give me $1000 trade in if I bought a new Santa Fe that day! The sales manager assisted the salesman and they even called the repair shop, got the VIN off the Sonata and ran the blue book sheet for me. They said they would take a loss! Later my son got online, made some inquiries and learned about warranty re engine. (odd that Edwards wasn't aware of warranty program?!?!?!). The car was towed to Woodhouse Hyundai in Omaha and is now getting a new free engine. I am 68, a past customer of this dealership, and very disappointed. I would not return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

TI'm Martin was great to work with. I will recommend him....

TI'm Martin was great to work with. I will recommend him. He made sure we got what we needed. He was very quick and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I've never bought a car before as I approached the lot...

I've never bought a car before as I approached the lot with many unknowns an nervousness as I was set on a Suv Martha had greeted me with big warm welcoming smile as I didnt even know what I was wanting nor looking for martha sat down with me as she was extremely patient an explained all options comfortableness an safety features she cared about my wants an needs didn't pressure me to buy right then. Found me the perfect vehicle that fit my wants and needs an most importantly my budget. thank you martha so much for all your time an expert knowledge. You made all my worries go away with your complete upfront honesty an kindness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New Hyundai Tucson

Painless car shopping experience. Friendly staff. Todd was up on his product knowledge, and explained the all of the new features and settings available today. Highly recommend Edward's and Todd. Love the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience

I hate car shopping.... with a passion. This was the first time I've ever had a good experience. The process was quick and easy and I came away with a brand new car for a good deal. Todd Roberts was so very helpful and kind. I would definitely recommend seeing him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Renewed Faith

I have only purchased 2 new vehicles in my life, the last 2, and the experience was night and day. My first experience at another dealer was awful, to say the least. When I decided to purchase a new vehicle again, I was extremely hesitant. I researched vehicles for along time, avoiding the dealerships. I then decided to schedule a visit with Mike Gold, he renewed my faith! Mike took the time to explain the different models and features and answer any questions I had, big or small. I never felt pressured and on that day I purchased my 2nd new vehicle with a smile :) Thank you Mike! I love my Kona!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.