Mercedes-Benz of Westwood

They were very approachable and honestly seemed interested in the conversations we were having whereas others feel burdened will definitely be coming back for service

I waited for my car to be service. I enjoy the snacks and enjoy joking around my handsome service provider. He was funny and kind. Excellent service comfortable environment good vibes and all the employees were very polite.

Customer service is always exceptional. Always accommodating, professional and friendly. Highly recommend this dealership if you are looking to buy and service a Mercedes. Service manager Michael is excellent.

There is a bit of construction going on, and I initially didn?t realize that the service area was on the right side of the street opposite of the dealership, but I found it eventually. As soon as I stepped out the car, Jamie volunteered to assist me, he was friendly and professional and got me taken care of. He me know what is going to happen during the service how much it was going to cost how long it was going to take. I was able to get a Lyft ride back and forth to my house. Jaime called and he let me know the additional services that they suggested I chose the ones I wanted and then they let me know when the vehicle was ready. When I came back he went over the bill I paid and was on my way.

Great sales and service team- the best available for customer service, purchasing, financing and leasing. Great selection and knowledgeable personnel. This dealership gets the highest possible rating and praise!

Excellent Experience, definitely recommend friends and family. The service was prompt, accurate and completed in timely fashion during the service. I was well informed and loved the communication. Definitely will be back. Thank you.

It was a very pleasant experience, the service representative was excellent and delivered the car back exactly when he said it would be ready and explained everything.

Jamie was my point man with repairs of my car . This was my first experience at this dealership and it could not have been any better.Jamie was awesome and really cared.

The sale was quick and easy. I got a great price with no haggling Matthew the sales person was terrific. I highly recommend getting a used car here or new. I?ve done both.

Everyone including the manager, salesman and others were very helpful, accommodating and knowledgeable throughout our transaction. We ?re very happy with our transaction so far.