Reviews
Write a reviewThey place employee pricing on vehicles to get you to
They place employee pricing on vehicles to get you to contact them and then 12-18 thousand on the price. Total crap. That waste a lot of people’s time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Michael, thank you for taking the time to leave us a review. We aim for transparency in our pricing so we'd like to apologize for any misunderstanding here. Your feedback is valuable as it helps us improve. If you're open to discussing this further, please get in touch with me directly. Thank you, Antonio Vultaggio - General Sales Manager - antoniovultaggio@lithia.com
Ford Bronco Experience
Beyond impressed with the professionalism and knowledge of Fady and Antonio. I traveled from Tennessee just to order from this dealership because of these two employees. Not only did they take time to answer all my questions and share their own experience and knowledge of the Ford Bronco I was interested in, they did all this knowing I was just a curious out of state customer who more than likely would not be back. That first visit left such an impression that I did indeed come back! From the first visit just to see the Bronco in person, to placing my own Bronco order to completing the sale and pick up of my Bronco, these gentleman were top notch! If you want an exceptional car buying experience, I highly recommend Suburban Ford of Romeo, be sure to ask for Fady!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brandy, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Romeo! Safe travels!
Service
Great place for service and sales ?. State of the art,very well organized business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Great purchasing experience
Everyone was so helpful. Huge shout out to Anthony for being a great salesperson. He?s not pushy, he?s very knowledgeable, polite and he hooked me up with a sweet Bronco.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kimberly, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Great all around service
Bought a new bronco sport and it was an easy process all around. Very kind staff, Mike Smitley was my salesman and he helped with every step from the time I walked in until the car was in my name. I would recommend Suburban ford of Romeo.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tyler, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
New Bronco Purchase
Martin was very helpful and patient. Love my new Bronco. He kept in touch with us while we were waiting for our car to come back in.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Cynthia, thank you for sharing your positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!
Suburban Romeo
Kelly was very helpful and made the whole buying process stress free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Don't know what this means.
Good sales personnel, easy to deal. Paperwork was simple and easy.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi James, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Romeo! Please don't hesitate to reach out if there's anything additional we can do for you.
Very satisfied with Suburban Ford of Romeo.
I am very happy with my recent purchase of a new vehicle. A special thanks to Josie, Alfonso, and all who helped me. The staff is courteous and helpful. The dealership is a very friendly environment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi David, we're happy you found our staff to be so supportive during your experience here at Suburban Ford of Romeo. Please let us know if there is anything else we can do for you; we are more than happy to help!
Best car buying experience yet!
Beautiful facility, friendly staff. My sales rep Roi was amazing. Very proactive, personable, thorough, and made what can be a nerve wrecking process, fluid. I have already recommended this dealer to many people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tiffany, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the recommendation and have an amazing day!