Reviews
Carlos was a pleasure to work with, No pressure and very
Carlos was a pleasure to work with, No pressure and very informative. Great experience! We would definitely buy another car from that dealership when the time comes.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and kind words for Carlos! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Starling Buick GMC Stuart. JC Prats General Manager Starling Buick GMC Stuart
We couldn't be happier about how Kyle took care of us
We couldn't be happier about how Kyle took care of us when we were looking for a new Acadia. He was professional and friendly and always helpful throughout the process. My wife and I would recommend Kyle to anyone looking for a new GMC!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Starling Buick GMC Stuart. Your feedback and rating mean a lot to us. We're glad Kyle was able to help, and we hope to see you again! JC Prats General Manager Starling Buick GMC Stuart
They had plenty of vehicles to choose from, Kyle
They had plenty of vehicles to choose from, Kyle LeMaster, our sales person was outstanding! He was personable, knowledgeable and not overly aggressive for the sale. We asked and he delivered!! Also give a thank you to Rafa, finance manager, for making the experience pleasant and painless. Definitely would refer all friends and family to Starling!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jerry, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. JC Prats General Manager Starling Buick GMC Stuart
Lee was very informative and answered all my questions.
Lee was very informative and answered all my questions. He went above and beyond with getting my new Yukon setup.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that Lee provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Starling Buick GMC Stuart! JC Prats General Manager Starling Buick GMC Stuart
Great dealership.
Great dealership. Friendly, top-notch service. Offered me a great deal on my vehicle from the start and made everything about the process easy. Would gladly do business with them again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. JC Prats General Manager Starling Buick GMC Stuart
Great product fron a great dealer.
Great product fron a great dealer. From Kyle the sales associate to finance very efficient and fair
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! JC Prats General Manager Starling Buick GMC Stuart
I had an issue with my software in my new 2024 1500
I had an issue with my software in my new 2024 1500 Denali pick up. I was driving from my home to Florida when it happened. I called Lee and Lee helped us reset it on the side of the road but the problem continued . I called Lee back and Lee said to please call the service department and make an appointment as soon as possible so they could get it rectified. He said to ask for Kylie because she makes the appointments for the service department. Kylie and I finally made contact on the phone and I was trying to explain to her what was going on and why I needed an appointment. Kylie advised me that I needed to be there on Wednesday at 7:30 in the morning, The appointment was set with Kylie on Monday. On Tuesday I woke up noticed a text message from Starling stating that my service appointment was rescheduled and to go on their site and reschedule it. I went onto the site that morning and discovered that there several spots available even though Kylie had told me only 7:30 was available. I don’t understand why Kylie told me only 7:30 was available. I picked a 10 o’clock appointment on the same Wednesday and I never heard from anybody about the new time for my service. I called to follow up to make sure they received the new time and Kylie answered the phone. I tried to explain to Kylie what was going on and she didn’t want to hear it, so without saying anything she just put me on hold. Another woman named Molly got on the phone and I tried to explain the situation to her, but she wouldn’t let me get two words in. I told Molly I wanted to talk to the service manager. Molly informed me she was the service manager. So on Wednesday at 9 o’clock I left my house because it’s about an hour drive to get to Starling. When I dropped off my truck, a really nice Service Advisor named Heather came out to greet me, and talk to me. Heather assured me that my truck would be looked at and fixed. She was not sure how long it would take and she was very upfront about it. When I was Speaking with Heather I asked her who the service manager was, and she said his name is David Benjamin .When I was done with Heather I went over and saw the service manager, and I explained my situation to David that Molly misrepresented herself as the service manager to me on the phone and he said he would look into it . I am not sure what games Kylie and Molly are playing with the Starling customers. I would highly recommend anybody to use Starling Buick GMC But when you call for service, do not ever deal with Kylie or Molly at all .If Molly was employed with my company she would have been let go immediately for lying to a customer and miss representing herself. This is fair warning to all of the Starling customers to never do business on the phone with Kylie or Molly. As far as I’m concerned as a customer to the Starling dealership, they have two employees that do not have the Starling Dealership in their best interest!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. JC Prats General Manager Starling Buick GMC Stuart
This dealership provides NO pressure sales along with a
This dealership provides NO pressure sales along with a surprising variety of vehicles to choose from in your search. This is my first Buick… I’m so excited!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Starling Buick GMC Stuart. We appreciate your business and hope to see you again soon! JC Prats General Manager Starling Buick GMC Stuart
Adam has been my service advisor for several years and he
Adam has been my service advisor for several years and he is alway pleasant and make sure my vehicle is taken care of. I think Adam is a keeper......
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Adam here at Starling Buick GMC Stuart. We appreciate your business and hope to see you again soon! JC Prats General Manager Starling Buick GMC Stuart
A pleasure as always!
A pleasure as always! This is the only dealership we bring our vehicles to. Thank you for your prompt and efficient service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Heather, for sharing your thoughts about your experience with Starling Buick GMC Stuart. We appreciate your business and hope to see you again soon! JC Prats General Manager Starling Buick GMC Stuart