AutoNation USA Charlotte

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4.7
(71 reviews)
Visit AutoNation USA Charlotte
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
(888) 346-3082 (888) 346-3082

Inventory

See all 91 vehicles from this dealership.

Reviews

4.7
(71 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Shop here first!

My wife and I had just flew in and needed a reliable family car. It wasn't the first dealership we stopped by due to how far it was but it was worth the drive. We were immediately greeted by Dom who treated us like family and walked us through the vehicle we were interested in. We were able to test drive the vehicle without trouble and without the typical dealership pressure. The issues that were identified with the vehicle were immediately acknowledged and fixed. After going to other dealerships, we decided to go with AutoNation of Charlotte. These professionals are very easy to talk to and relate with. They truly go out of their way to treat customers like family and not transactions. I cannot recommend enough to shop here first so you don't waste too much time at other dealerships only to be disappointed. Thank you from all of us to the staff of AutoNation of Charlotte!

Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

5.0

Autonation Charlotte

This company is beautiful! Our car broke down and after going to two different car dealerships, Mr Clifford McKee and staff at autonation worked their magic and we proud owners of a 2019 Hyundai sonata fully equipped! You talking about a couple crying screaming shouting and everything else that is is! I highly recommend this company because of the royal treatment we receive

Dealer response

Hi Terri, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Charlotte! Thanks again for the recommendation, and have an amazing day!

5.0

New Car

Absolutely wonderful, Reuben was very professional and helpful. He made my experience a very smooth transition to ownership.!!!!! Would recommend him to any one looking for a new car!

Dealer response

Hi Bleu, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

5.0

Great experience

I had the pleasure of meeting Sadan Rodriguez. I came in ready to look at the possibilities on purchasing a car or even trading my old in. He helped me very quick and sufficient. Found me something super quick base on price range. By the end he and also the other guy help me as well. I gotten a car and I gotten to turn my old one. I truly appreciate the smooth experience. I truly thank both people for helping

Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

4.0

Great people seeking to make happy customers

Bought a vehicle from them Mr skip was very professional and courteous, he went out of his way to accommodate me, had a small problem with the vehicle they had it fix. The only thing I didn’t like is it took me calling a couple times to finally talk to a supervisor and get the issue resolved. I would definitely buy another car from there. As long as I am in the area they have me as a customer. Thank you Mr Skip for your professionalism and willingness to go above and beyond.

Dealer response

Hi, thank you for taking the time to share your feedback with us. We're looking forward to your next visit with us!

4.0

No pressure.

Hannah M. made purchasing a vehicle extremely comfortable. Very patient and understanding throughout the entire experience. Also, the AutoNation Team will do all that they can to put you in the vehicle that you desire.

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Charlotte! If you ever need help, just give us a call. Happy motoring!

5.0

Excellent

I just bought a new car and Mr. Ruben Jones provided great service for it. I recommend him and this dealership to anyone looking to buy any car in the future.

Dealer response

Hi Nora, thank you so much for your positive comments about AutoNation USA Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Great Experience

I have visited Autonation for a possible purchase and for selling my old car and had a positive experience both times. Very friendly staff who treated me fairly and listened to what I was looking for in a car. They even followed up with other possible options for me when the first car didn’t work out. I would highly recommend for your car shopping!

Dealer response

Hi, thank you so much for your positive comments about AutoNation USA Charlotte! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

5.0

Hannah & AutoNation staff

My experience at AutoNation has been one I’ll cherish forever and never forget. Since day 1 of my inquiry on a vehicle, my later to be sales/customer service advocate by the name of Hannah has been a literal blessing and miracle worker. What makes Hannah and the company which whom she works for, AutoNation, so distinct;…. Is that the entire process from beginning to end wasn’t based on a sale, commission, or customers like myself being just another KPI. Hannah and the entire staff at AutoNation truly had my best interest since I originally inquired about 2-3 months ago. Hannah’s persistence, diligence, commitment, and stellar customer service providing me with a white glove 5 star experience is the reason why my faith in humanity has been restored. Paula is also amazing along with the gentleman who helped me with purchasing auto insurance and one do the managers. Hannah, I want to thank you so much for everything you’ve done and do that makes a difference in peoples lives like myself. I had given up on finding a car and you didn’t give up on my car search. You have a true gift in being able to know your customers and also what they like without us telling you bc I couldn’t have picked a better vehicle all around for myself. If your leaders are reading this, please promote this woman and pay her what most can’t afford to pay her. She will get any business referrals from me and my nicely sized social circle because she truly exemplifies the literal meaning of customer service, integrity, compassion, commitment, & advocate. I can’t thank Hannah, Paula, and the rest of AutoNation staff for making my life easier more than words I can describe. You guys all keep up the great work and what you’re doing bc this level of service doesn’t exist in any channel of business and customer relations. Y’all have a great rest of your year happy holidays and keep doing what you’re doing!!

Dealer response

Hello Deonte, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

5.0

Excellent!

Hannah has maintained contact with me throughout our search for a specific vehicle. All of our questions were answered promptly, and we are looking forward to doing business in the future!

Dealer response

Hi Ruth, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Charlotte! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

See all 71 reviews