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Stevens Creek Hyundai

(613 reviews)
Sales hours: 9:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:30am–8:00pm 8:00am–5:00pm
Tuesday 9:30am–8:00pm 8:00am–5:00pm
Wednesday 9:30am–8:00pm 8:00am–5:00pm
Thursday 9:30am–8:00pm 8:00am–5:00pm
Friday 9:30am–8:00pm 8:00am–5:00pm
Saturday 9:30am–8:00pm Closed
Sunday 10:00am–8:00pm Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (408) 610-1159 (408) 610-1159
Used (408) 660-3864 (408) 660-3864
Service (408) 660-3813 (408) 660-3813

Reviews

(613 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevens Creek Hyundai from DealerRater.

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Great communication from the staff at Stevens Creek

Great communication from the staff at Stevens Creek Hyundai Service - my car was attended to quickly and thoroughly!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Stevens Creek Hyundai gave me one of the best experiences

Stevens Creek Hyundai gave me one of the best experiences in purchasing a vehicle by far! Anthony was the sales agent for us and he was easy-going, experienced, understanding, and not pushy! Not only did he gave me one of the better deals compared to other dealers, he was confident that they had the best price but still let me go check with other dealerships without the usual tacky approaches of keeping me there. I ended up coming back to this dealership and made my purchase on a 2026 Hyundai Tucson SEL.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

What started as routine scheduled service took longer

What started as routine scheduled service took longer than predicted because a return trip was needed to complete one requested step (smog check) that had been missed in the initial visit. The return visit then took a while because a part had to be ordered, But the dealership provided a loaner while I waited, and then finished the job promptly. Thank you, Stevens Creek Hyundai, and thank you David for keeping me informed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff is very pleasant, patient and accommodating.

The staff is very pleasant, patient and accommodating. They worked hard to provide us with exactly what we were looking for at a price we could afford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was my first time working with Nick and he was great.

It was my first time working with Nick and he was great. He took my initial phone call and ended up being the service person I worked with. Really nice guy, pretty straight forward and took his time in answering ALL of my questions. I did have to wait for a part, but my car was ready as estimated. Other staff in the service department are also so very friendly. They always greet you as you walk in and are ready to help serve you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Service Staff is what makes the dealership!

The Service Staff is what makes the dealership! Nick is an amazing and kind person who was so helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

David is great support thank you for your help hes

David is great support thank you for your help hes awesame with great customer service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My Ioniq5 had a battery issue, believed to be a vendor

My Ioniq5 had a battery issue, believed to be a vendor problem. The original problem and subsequent service issues very well explained. Despite the fact that it takes a few times to get the problem fixed, every time I was provided with courteous, professional services. The arrangements of temporary rental cars during the repair were exceptionally good. I am very happy with the team's expediency and knowledge to get me back to my Ioniq5. Thanks especially to Alma for her great help!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Appreciate the price transparency by Marco and fast

Appreciate the price transparency by Marco and fast response to questions prior to dealership visit. Marco was excellent.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

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Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.