Reviews
Great communication from the staff at Stevens Creek
Great communication from the staff at Stevens Creek Hyundai Service - my car was attended to quickly and thoroughly!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Stevens Creek Hyundai gave me one of the best experiences
Stevens Creek Hyundai gave me one of the best experiences in purchasing a vehicle by far! Anthony was the sales agent for us and he was easy-going, experienced, understanding, and not pushy! Not only did he gave me one of the better deals compared to other dealers, he was confident that they had the best price but still let me go check with other dealerships without the usual tacky approaches of keeping me there. I ended up coming back to this dealership and made my purchase on a 2026 Hyundai Tucson SEL.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
What started as routine scheduled service took longer
What started as routine scheduled service took longer than predicted because a return trip was needed to complete one requested step (smog check) that had been missed in the initial visit. The return visit then took a while because a part had to be ordered, But the dealership provided a loaner while I waited, and then finished the job promptly. Thank you, Stevens Creek Hyundai, and thank you David for keeping me informed.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
The staff is very pleasant, patient and accommodating.
The staff is very pleasant, patient and accommodating. They worked hard to provide us with exactly what we were looking for at a price we could afford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It was my first time working with Nick and he was great.
It was my first time working with Nick and he was great. He took my initial phone call and ended up being the service person I worked with. Really nice guy, pretty straight forward and took his time in answering ALL of my questions. I did have to wait for a part, but my car was ready as estimated. Other staff in the service department are also so very friendly. They always greet you as you walk in and are ready to help serve you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The Service Staff is what makes the dealership!
The Service Staff is what makes the dealership! Nick is an amazing and kind person who was so helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
David is great support thank you for your help hes
David is great support thank you for your help hes awesame with great customer service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My Ioniq5 had a battery issue, believed to be a vendor
My Ioniq5 had a battery issue, believed to be a vendor problem. The original problem and subsequent service issues very well explained. Despite the fact that it takes a few times to get the problem fixed, every time I was provided with courteous, professional services. The arrangements of temporary rental cars during the repair were exceptionally good. I am very happy with the team's expediency and knowledge to get me back to my Ioniq5. Thanks especially to Alma for her great help!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Appreciate the price transparency by Marco and fast
Appreciate the price transparency by Marco and fast response to questions prior to dealership visit. Marco was excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car