Reviews
Manny was great
Great dealership that I would strongly recommend. I worked with Manny Saint Jean and he provided excellent service. I was concerned about the ultimate price and negotiation process since I was in the market for a popular vehicle in the chip shortage, a 2022 Palisade. However, negotiating wasn’t the painful process it usually is. Manny was not pushy in the least, let me do a take-home test drive, and I bought it later that day. To offer some constructive criticism, I wish I was able to walk out of there a little sooner. The paperwork took some time; however, that’s always the case when financing a vehicle. Joe, the finance manger, was quick, thorough, and friendly. My wait wasn’t bad, it was just a Friday afternoon with people ahead of me and I was excited to get out of there. Ultimately, easy dealings and I paid a fair price. Couldn’t be happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review! We are thrilled to hear that you had such an outstanding service experience working with Manny, Joe, and the AutoFair Hyundai team. Drive safely in your new 2022 Hyundai Palidase, and we hope to see you back again down the road!
Excellent service experience
Auto fair Hyundai performed a federally mandated recall repair on my 2014 Sante Fe Sport. Repair Team was friendly, professional and knowledgeable. Work was done promptly and they conducted an inspection as well. Happy customer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share, Anna! We appreciate your business and are happy to hear that you had such an outstanding experience working with the AutoFair Hyundai team. Drive safely in your 2014 Hyundai Santa Fe Sport, and we hope to see you again down the road!
No one better!
Always a great visit. In and out service. Service managers explain everything in detail. Bought three SUV’s there and go back because of the service and staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, John! We are more than pleased to hear that the AutoFair Hyundai team continues to deliver a professional service that makes your experiences with us a success from start to finish. We look forward to your next visit. Safe travels!
Service department
I bought a service package with my lease, even though it’s a bit of a drive from where I live. Service is quick, workers are friendly, straight and up front people. I highly recommend this place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brenda - Thank you for taking the time to review us! We are thrilled to hear that you are so confident in the AutoFair Hyundai team to get the job done. Drive safely, and we hope to see you again down the road!
Engine trouble
Question why did my car have to breakdown before I was told it needed a software update? No reasonable answer given. Was told told to google my VIN # to see if service needed. What?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jack - I am sorry to hear that you are having trouble with your vehicle, as I understand how frustrating this can be. We want the most for our guests, and it is never our intention to inconvenience them. I would appreciate the chance to speak with you to see if I can do anything to help. If you are interested in having that conversation, please do not hesitate to give me a call. Thank you, Junior Garcia - Service Manager - 603-634-0540
Service
Mark was efficient and provided excellent service! I have always been pleased with the Service part of Huyandai Auto Fair. Thank you for being kind.
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lynne - Thank you for taking the time to leave us this review! We are pleased to hear that Mark takes good care of you, and we will certainly let him know that you appreciate his help. We do always strive for 5-star service, so if there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Junior Garcia - Service Manager - 603-634-0540
Customer
I was going straight to work after my recall was addressed, and my service advisor, Jarod made sure to get me in and out for my service in a timely manner which I very much appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Debbie, thank you for taking the time to leave us a review! It was our pleasure to assist you here at AutoFair Hyundai, and we will certainly let Jarod know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!
service
I went in for an oil change, the process is always very easy. The staff is always proactive and professional. Jared helped me and was punctual with timing. Give Jared a raise.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review, Mel! We appreciate your business and are happy to hear that you are so confident in Jared to get the job done. Drive safely, and we hope to see you again at AutoFair Hyundai!
Debra
Anthony was very professional, polite and friendly. I found Anthony very knowledgeable answering all my questions an I did have many questions. He was easy to do business with. Thank you Anthony.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Deb - Thank you for the great review! We appreciate your support and are thrilled to hear that Anthony went the extra mile to assist you. Drive safely, and we hope to see you back at AutoFair Hyundai down the road!
Over all great service, super fast
Great service, I needed service last min on a Saturday, fit me in, and got me outright at the time I needed to be out....Great service. Superfast.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Russ - Thank you for the great review! We appreciate your business and will be sure to pass on the kind feedback to the AutoFair Hyundai team. We hope to see you again down the road!