Reviews
Car should have never passed inspection....
Bought my son a used car. The car buying experience was great. However when we test drove car we noticed a very loud sound likely coming from muffler. When we placed an offer asked for the issue to Be addressed. When we pick up car the said they found nothing wrong with it. Started up on drive home. Brought it to my mechanic and had it diagnosed. It had 5 holes in muffler and there was an issue with baffle..... so had to take more time to have it addressed. Thankfully they repaired it with no issues. My concern was what kind of person would let a car like that pass inspection. Would never buy from there again as it put a bad taste in my mouth.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
As you can imagine, this feedback is concerning. Safety is our number one priority here and I sincerely apologize for what you experienced. I'd be more than willing to speak directly to discuss these details further. Without your name, I won't be able to reach you so please consider calling me. Thank you, Matt Gelinas - Used Car Manager - 603-634-0525
Never have an issue
I buy all my cars and have them maintained through auto fair. They always do right by me weather it’s sales or service. Also Matt is the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tyler - Thank you so much for the great review! We are honored to have you as a loyal AutoFair Hyundai customer and appreciate you giving a shout-out to Matt. Enjoy your week!
Sales rep Vladimir, was amazing and personable ..
Highly recommend sales man Vladimir to help you :-) he was funny, helpful and honest.. autofair Manchester is best location to find a great deal on any vehicle your looking to get
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michelle, this review means a lot to us! We are thrilled that Vladimir took such great care of you and made you a happy customer. Thank you for your support of AutoFair Hyundai!
Pre-owned Hyundai
On a whim, I went to Autofair for a secondary car and had a budget, style, color in mind. The car basically fell in my lap! Thank you John for your help with this easy affordable purchase. Took the car out this weekend and the drive was fun, comfortable, and meant to be! It’s missing the second set of keys and the car manual but otherwise I Love my funday Hyundai!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Laurie, thank you for taking the time to leave us this review. We are so glad you had a good experience working with John here, and we will certainly let him know that you appreciate his help. I would also be more than willing to speak with you directly about the manual and second set of keys and see what we can do to assist you. Please don't hesitate to give me a call. Thank you, Dale Cybulski - General Sales Manager - 603-634-0551
Excellent Service
Recently moved to NH. Brought Hyundai in both times for maintenance and a recall and received excellent customer service. Fast, efficient and friendly. Kudos to Mark and all the staff at AutoFair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Theresa, we are delighted to have you as a returning customer! Thank you for your business and your kind words about Mark and the team. See you next time at AutoFair Hyundai!
Brought car in for recall
Christina was wonderful. She has a great attitude, she’s courteous, organized, and made everything easy. I will return for any other service needs for my Hyundai Tucson.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nick, we really appreciate you taking the time to share this feedback about Christina! She is an excellent member of our team and we will make sure she knows how much her work is valued. Thank you for giving AutoFair Hyundai your business, we look forward to seeing you next time!
Great service on my Hyundai
Great service and very accommodating, Mike was great and very outgoing with great customer service. Would recommend this dealer to all my friends. Since my arrival to my departure
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Julián, thank you for the review! We are so glad Mike took good care of you here at AutoFair Hyundai, and we will certainly let him know that you appreciate his help. It means a lot to know that you would recommend us to others, and we hope to see you again sometime!
2019 Hyundai Service
The car was taken in on time. Mike was great. Explained everything and was able to answer my questions. Service was completed earlier then expected. Keep up the great work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New car purchase/ lease
No hassle experience. No high pressure. The representatives were very respectful. This survey, however, is quite the opposite— It needs a new design, in my opinion.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Craig, thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at AutoFair Hyundai, and we will certainly let our team know that you appreciate their help. We hope to see you again sometime!
Amazing!!
We went to look at the car and ended up leaving the same day! Best car buying experience I ever had! They were extremely friendly and very helpful!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hope, thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great car-buying experience here with us at AutoFair Hyundai, and we will certainly pass along your kind words. We hope that you continue to enjoy your new ride!