Reviews
Great, everyone was attentive to my needs.
Great, everyone was attentive to my needs. Store was clean and inviting. Chairs in customer lounge need replacing. Seem to have a good inventory. Manager was very friendly.
Great, everyone was attentive to my needs.
Great, everyone was attentive to my needs. Store was clean and inviting. Chairs in customer lounge need replacing. Seem to have a good inventory. Manager was very friendly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello James, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Can?
Can?t beat the service at Gary Yoeman!! Prompt appointment, in and out in a timely manner, efficient, good people!! They even come to your house!!!
Can?
Can?t beat the service at Gary Yoeman!! Prompt appointment, in and out in a timely manner, efficient, good people!! They even come to your house!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Deborah, thank you so much for your positive comments about Gary Yeomans Ford Frankfort! We can't wait to see you again, have a great day.
Once again Michael Sherwood took great care of me and my
Once again Michael Sherwood took great care of me and my car. The AC was acting up and since we were headed south I thought I better get it checked. They have great customer service at Gary Yeoman’s Ford and their technicians are very competent and quick. Thanks again, Micheal!
Once again Michael Sherwood took great care of me and my
Once again Michael Sherwood took great care of me and my car. The AC was acting up and since we were headed south I thought I better get it checked. They have great customer service at Gary Yeoman’s Ford and their technicians are very competent and quick. Thanks again, Micheal!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ann, thank you so much for your kind words! We're thrilled to hear that Michael took great care of you and your car, ensuring your AC was ready for your trip south. Your trust in our customer-centric service means a lot to us, and we look forward to supporting you again in the future!
Service Writer Michael Sherwood was extremely helpful
Service Writer Michael Sherwood was extremely helpful when I took my 2025 Expedition in for the first routine service. He was professional and friendly and provided answers to any questions that I had.
Service Writer Michael Sherwood was extremely helpful
Service Writer Michael Sherwood was extremely helpful when I took my 2025 Expedition in for the first routine service. He was professional and friendly and provided answers to any questions that I had.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Gary Yeomans Ford Frankfort. Please let us know if there is anything else we can do for you; we are more than happy to help!
Advertisement is very misleading got there to look at a
Advertisement is very misleading got there to look at a truck that said it had leather with heated seats matched stock # it didn?t have it was told it was a fat finger error. Manager had quit texting before the sale and we weren?t going to go there sales person talked us into it then wasn?t there. Wanted to wait to pick up vehicle on weekend was talked into coming by myself with my husband big mistake he didn?t like how it drove but stuck with it should have keep what we had.
Advertisement is very misleading got there to look at a
Advertisement is very misleading got there to look at a truck that said it had leather with heated seats matched stock # it didn?t have it was told it was a fat finger error. Manager had quit texting before the sale and we weren?t going to go there sales person talked us into it then wasn?t there. Wanted to wait to pick up vehicle on weekend was talked into coming by myself with my husband big mistake he didn?t like how it drove but stuck with it should have keep what we had.
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Phyllis, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority, and your feedback helps us improve our processes and train our staff. Please get in touch with us at (502) 234-2771 to share more details about your visit so we can make things right.
I had a great experience with this Ford dealership and
I had a great experience with this Ford dealership and they were very professional, helpful and knowledgeable about what was happening and they addressed it within a timely manner.
I had a great experience with this Ford dealership and
I had a great experience with this Ford dealership and they were very professional, helpful and knowledgeable about what was happening and they addressed it within a timely manner.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Antonio, thank you for your wonderful review. We're thrilled to hear that you had a great experience with our professional and knowledgeable team. Your trust in our customer-centric service means a lot to us, and we look forward to supporting you again in the future.
Exceptional customer service and answers to my questions.
Exceptional customer service and answers to my questions. Many thanks to Michael Sherwood for his patience and explanations. I would not take my Ford for service anywhere else.
Exceptional customer service and answers to my questions.
Exceptional customer service and answers to my questions. Many thanks to Michael Sherwood for his patience and explanations. I would not take my Ford for service anywhere else.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The staff was very friendly and helpful.
The staff was very friendly and helpful. Would highly recommend you to contact them for service and purchasing. Will definitely go back next time I?m in the market for a vehicle or need service.
The staff was very friendly and helpful.
The staff was very friendly and helpful. Would highly recommend you to contact them for service and purchasing. Will definitely go back next time I?m in the market for a vehicle or need service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ryan, we're happy you found our staff to be so supportive during your experience here at Gary Yeomans Ford Frankfort. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The experience was great and fast, Michael was our
The experience was great and fast, Michael was our salesperson, he was polite nice and just good guy. The price and negotiation was unbelievably fare. I would highly recommend anyone looking for a vehicle to reach out to Gary Yoeman Ford of Frankfort Ky.
The experience was great and fast, Michael was our
The experience was great and fast, Michael was our salesperson, he was polite nice and just good guy. The price and negotiation was unbelievably fare. I would highly recommend anyone looking for a vehicle to reach out to Gary Yoeman Ford of Frankfort Ky.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Gary, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Gary Yeomans Ford Frankfort for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
Had a good experience everyone was nice and very friendly
Had a good experience everyone was nice and very friendly and helpful. Thanks Sean for your help
Had a good experience everyone was nice and very friendly
Had a good experience everyone was nice and very friendly and helpful. Thanks Sean for your help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Michelle, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!