Mohegan Lake Volkswagen

Absolutely amateurish, dishonest and borderline fraudulent in the sales department; don’t waste your time here. I was looking for a 2024 Golf R and contacted them online through cars.com in January 2024. The only price indicated in the listing was the MSRP. Nothing to the effect of “please call for price” or anything to suggest that they were asking for over sticker on any of the (apparently 4?) Rs they listed. I was in phone and text contact with the internet sales manager who invited me down to test drive a Golf R in stock, and we agreed a time for later that day. I drove about 35 minutes to the dealership and asked for her on my arrival. A saleswoman said that she could help me instead - the person I had spoken with earlier never appeared. The saleswoman asked what I had come to see and I said I had an appointment to test drive a specific Golf R out of their inventory. She sort of rolled her eyes and said “ohhh, the Golf R…I think we sold that, let me check”. She goes behind a glass partition and starts speaking with some guy who was presumably her manager, but he never came out. She returns and says the car is there, but they don’t allow test drives - unless I am OK wit their asking price, which is…..”$15,000 over MSRP” I am told for the first time. I told them I was a serious buyer (FICO over 800, income is not an issue, and I pointed out the Porsche I’d driven there with, which I intended to trade for the Golf R. No apologies for the at best misleading pricing, or the confusion over inventory, or the fact that the idiot who scheduled the drive never said anything about the test drive policy for the R (I’m sure she was clueless about it) nor did she or the manager ever appear to address any of those. I won’t even get into just how distasteful and shameful I think it is that these people are trying to gouge an extra $15K over MSRP out of people. I guess that’s why they’re still sitting on 4 of them, according to the web, including 2 ‘23s; good luck with that. Completely out of step with the trends in the car market, where Golf Rs routinely sell for sticker or even a couple hundred under (based on my own experience with 10-15 VW dealers after I was done with the people at Mohegan Lake). These aren’t the bad old days of 2022 or early 23 anymore. Supply is back. Unsurprisingly, there was never any follow-up from them. As for me, I’ve been enjoying my brand new Lapiz blue, DSG Golf R for a week now. bought it at slightly under MSRP, if you’re curious. 🙂