Reviews
Write a reviewI would recommend J C F all my family an friend.
Stress free at Johnson city ford. They made us feel comfortably when we was there. They let me pick the one i like. He didn't pressure us in buying a truck we did not want. They treated us like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Friendly Dealership
We needed a vehicle to replace one that was totaled in an accident, and we didn't have a lot of time. We found a very nice low mileage Escape online and it was competitively priced. The sales reps helped us with information and made the process very smooth with no pressure. Everyone at the dealership was very friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchase of new Lincoln
Just purchased a beautiful new 2022 Lincoln Nautalis. Salesman Keith Shortridge was so helpful in ordering my new vehicle is January. When it arrived today at the dealership he quickly notified me to come and get my new car. He was so nice and handled the transaction very professional. I am very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Made truck shopping an enjoyable experience
Johnson City Ford made buying a new truck a stress free experience. Everyone went out of their way to be helpful. Our salesman, Doug, was the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership. Great communication
Worked with McKenzie, Dusty, and Keith on buying a 2021 Bronco that I had ordered. They all were very good at communicating and were great to work with. The finance department was very easy to work with as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great 1st Deal
It was a great experience purchasing my first Mustang. Anthony Valls, the salesperson and representative, allowed for the opportunity to be pleasant. I was treated with respect and courtesy. I walked out of the dealership feeling good we've made a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent customer service
Salesman Brian T. was a pleasure to work with and helped me get the F150 I had been looking for! The customer service was excellent and would definitely recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Helpful & Patient
Ordered a new 2021 Bronco Sport and waited six months to get it because of the chip shortage. Kevin (Red) was so patient and kind as I called him for updates every few weeks. When it finally arrived he called me the moment it came off the truck. Everyone was so nice and not pushy at all. They made the buying process super easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Salesman Seth
Seth was outstanding and very professional. He went the extra mile to find me a truck to suit my needs and he communicated with me regularly. Thank you Seth!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Johnson City Ford
Great customer service and people. They go the extra mile to earn your business. Always friendly and helpful. I will definitely go back to them in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
