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Parks Ford Hendersonville

(235 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (888) 715-8389 (888) 715-8389
Used (888) 966-2302 (888) 966-2302
Service (877) 600-0729 (877) 600-0729

Reviews

(235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quick and easy to drop off and pick up.

Quick and easy to drop off and pick up. Good hours and convenient for me in town

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

What a great buying experience.

What a great buying experience. No hassles, no pressure, just a easy process. Oscar and Jordan took great care of us, so appreciative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always on time, staff always very helpful and explain

Always on time, staff always very helpful and explain everything that will be done. The location is convenient and the waiting area is very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As usual, excellent service and communication from the

As usual, excellent service and communication from the service department. What started out as a potential disaster turned out being relatively simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I stopped to get an inspection on my escape and decided

I stopped to get an inspection on my escape and decided to walk the yard Hunter introduced himself and talked me into a test drive on a 2024 Edge. Great car great price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Really good cust svc & wld recommend getting a vehicle

Really good cust svc & wld recommend getting a vehicle from this place, just ask for willie. Willie was really great & had a good sense of humor. Keep up the good wrk willie!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The service department here is crap.

The service department here is crap. Bought a truck from this dealership had it a little over a year and this is the second time have to bring it the service shop and both experiences are subpar. Have an appointment at 9 am and at 2 pm I get call letting me know my batteries are dead. When I scheduled the service one of the reasons that I was having it looked at was because something was draining on my batteries. So it took 6 hours to diagnose what I had already told them was a problem. They did no tests on the batteries just replaced them. why schedule an appointment if your not going to honor it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone I have worked with at this dealership has been

Everyone I have worked with at this dealership has been professional and friendly. From purchasing to my 10000 mile check up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast service, friendly advisors, and reasonable prices.

Fast service, friendly advisors, and reasonable prices. Work was completed on time and affordably priced

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly.

Very friendly. Got my car in and out. Job well done. Made me feel comfortable and I will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.