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Aaron Chrysler Dodge Jeep Ram of NORCO

(804 reviews)
Sales hours: 8:30am to 9:00pm
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–5:00pm
Tuesday 8:30am–9:00pm 7:00am–5:00pm
Wednesday 8:30am–9:00pm 7:00am–5:00pm
Thursday 8:30am–9:00pm 7:00am–5:00pm
Friday 8:30am–9:00pm 7:00am–5:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday 8:30am–9:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2017 consumer dealer award
New (877) 883-4728 (877) 883-4728
Used (951) 621-5883 (951) 621-5883
Service (855) 913-2916 (855) 913-2916

Reviews

(804 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Aaron Chrysler Dodge Jeep Ram of NORCO from DealerRater.

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He's a great forcing customers to over pay thousands of

He's a great forcing customers to over pay thousands of dollars on unneeded warranties..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I would appreciate the chance to learn from our mistakes so we can provide a 5-star experience. If you're willing to share the details, would you please contact me at your earliest convenience? Thank you for your feedback, Shadi Abdelhadi - General Manager - shadi@aaronag.com - (951) 805-7508

Thank you for making our experience stress free.

Thank you for making our experience stress free. You came up with options to make sure we drove away with what we needed and loved. The finance manager was wonderful to work with as well. Over all we had a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Excellent Service.

Excellent Service. I have consistently had positive experiences when bringing my vehicle here. Jose is always courteous and provides clear explanations. My overall experience is always thorough and professional, and I truly appreciate the quality of their work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

They won't sell you the car at the advertised price on

They won't sell you the car at the advertised price on the website. Don't bother and waste your time. Cars.com should not allow these type of dealerships to advertise on their website. Don't trust cars.com now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Andrew, I'm sorry to hear about your experience with the advertised pricing. We strive for transparency and it's concerning that this wasn't reflected during your visit. Please text me directly at (951) 805-7508 if you wish to discuss any additional concerns. Thank you, Shadi Abdelhadi - General Manager

I am very pleased with the service I received.

I am very pleased with the service I received. Houston kept me informed as to the repair of my vehicle,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Love coming here for car service, I always gave a great

Love coming here for car service, I always gave a great experience. This time Jose was the one who checked me in an although he was a one man show that day I watch him checked everyone in a timely fashion. I will be booking with him next time, he was great and took the time to answer all my vehicle concerns. Happy with my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Aaron Chrysler Dodge Jeep Ram.

First oil change service for 6 month old Wrangler 4xe and

First oil change service for 6 month old Wrangler 4xe and the appointment couldn’t have gone any smoother. xxxxxxto Harvey who was a pleasure to deal with and Jeep was ready within time that he promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Aaron Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

I bought a brand new vehicle from this dealership, and

I bought a brand new vehicle from this dealership, and I’m already dealing with serious electrical issues, with no real support from their team after the sale. Mike was friendly when I signed the paperwork, but now that I need help, he’s rude, dismissive, and talks to me like I’m the problem. When I asked him to stop cutting me off during a phone call, he literally said, "Okay, talk! TALK!" as if he had a reason to be frustrated, when I’ve just been patiently waiting weeks for a follow up. To make things worse, the Jeep dealership closer to me discovered that Norco never disabled an aftermarket alarm system before giving me the keys something that should’ve been handled at delivery. Because of that, I’m now being told I have to pay out of pocket for the issue. When I asked Mike for help, he blamed the other dealership and told me to “Google the service number and call them.”When I asked if he can do me the favor of texting me the number, and he was like "Just look it up" No accountability. No solution. Just attitude. If you’re looking for a dealership that supports you after the sale, this isn’t it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I'm truly sorry to hear about your experience with the vehicle and our team's response. We strive for excellent customer service, so it's concerning to learn that we fell short in supporting you after your purchase. I would like to personally assist in resolving these issues and ensure you're taken care of properly. Please reach out at your earliest convenience so we can discuss this further. Thank you, Shadi Abdelhadi - General Manager - (951) 805-7508

BRANDT & the staff were really fun and easy to work with!

BRANDT & the staff were really fun and easy to work with! They made the car buying experience very memorable !! 10 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Aaron Chrysler Dodge Jeep Ram are glad to have you as a customer.

BRANDT was amazing !

BRANDT was amazing ! My niece took ownership of the 2020 Fiat Spider He was EPIC! Highly recommend AARON AUTO !! The whole Staff is a pleasure. Mahalo, MJ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Aaron Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!