Reviews
I had a great experience with Carriage Nissan. We...
I had a great experience with Carriage Nissan. We visited every Nissan dealer within a 50 mile range and they had the best customer service. They were very nice and helpful from start to finish. The salesman had a great personality and was never pushy. Even the person that delivered the vehicle and demonstrated everything was more than helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate you reaching out to let us know how we're doing. Customer service is a top priority for us here at Carriage Nissan so we're pleased to here you think we're the best in the area! Don't forget to follow us on Facebook and Twitter for exclusive service specials to keep your Nissan in great condition for many years to come. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
I was looking to buy a new Nissan Versa and was quoted a...
I was looking to buy a new Nissan Versa and was quoted a price (sticker price)and was told I did not have to pay for a dealer add on. The dealership added the price to the window sticker price and never explained it to me. I brought it to their attention when I got home,and was told they had to talk to the owner of the company who was out of the country. The next day they said they could not do anything for me.I would like Mr. Basha to contact me concerning this issue. Sam DiAntonio.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Knowledgable, friendly, patient staff. Many questions...
Knowledgable, friendly, patient staff. Many questions about the electronics were answered before I left with my new car. I have not had my car serviced yet, so I don't know about customer service in that area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we're doing. We here at Carriage Nissan strive to provide excellent customer service to all of our customers and we're happy to hear of your experience. Please feel free to contact us if you have any other questions. Be sure to like us on Facebook and Twitter to see our exclusive specials. Facebook: https://www.facebook.com/atlantanissan Twitter: http://twitter.com/#!/carriagenissan Regards, Stephanie Kroll -Customer Relations Manager- Stephanie.Kroll@carriageautogroup.com
This was a very pleasant experience. We did not spend...
This was a very pleasant experience. We did not spend endless hours in the showroom, our first visit was 20 minutes and then the final visit to make the purchase was quick and very easy. Wayne and Brad were great to work with and very knowledgeable about our truck. They made it easy to negotiate with as well, no running back to the credit manager to "get the price approved" they were able to make the negotiated price their selves. This is how you should be able to buy any car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate this great feedback! Wayne and Brad are wonderful assets to our team and they will be thrilled to know of your positive experience. Please contact us if you have any questions or concerns about your vehicle. Remember to like us on Facebook and Twitter to see our specials. Facebook: https://www.facebook.com/atlantanissan Twitter: http://twitter.com/#!/carriagenissan Regards, Stephanie Kroll -Customer Relations Manager- Stephanie.Kroll@carriageautogroup.com
I had a wonderful experience at Carriage. I am a mom of...
I had a wonderful experience at Carriage. I am a mom of 2, now driving, teenagers in Atlanta and ready to get rid of my Mommy Van. I did some research online to narrow my options for smaller, sporty cars. I even did several test drives in Atlanta. I really wanted the 370Z but never thought I would get a new one. Because there where not many 2012 available, there was little negotiating. I decided to go online and see what kind of online deal I could find. Carriage Nissan came back with the best "no haggle" price on a 2012 that was in route to Gainesville. This price was 3+ thousand dollars less than any price I got in Atlanta. I drove to Gainesville to do the paperwork and there was only one surprise, the transit slip said the car had navigation. I got the navigation for dealer cost. The car was still on its way to Georgia so I had to wait a couple of weeks for it to arrive. Carriage was great about keeping me informed and up to date on its arrival. Wayne Anderson was my Sales Associate and was wonderful to work with. Good Experience, L
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! We love hearing from our customers and we're glad that Wayne took good care of you during the purchasing process. If there is anything else we can do for you please don't hesitate to contact us. Like us on Facebook and Twitter to see our exclusive special offers. Facebook: https://www.facebook.com/atlantanissan Twitter: http://twitter.com/#!/carriagenissan Regards, Stephanie Kroll -Customer Relations Manager- Stephanie.Kroll@carriageautogroup.com
I gave an extremely high rating to Carriage Nissan due to...
I gave an extremely high rating to Carriage Nissan due to the overall respect, friendliness and professionalism showed to my wife and I on our first visit. The atmosphere of Carriage Nissan is a trusting, caring place that puts the buyer's mind at ease. We were able, on our first visit, to be helped by a salesman that truly had our best interest in mind. There is no doubt we will be returning, for service and the future purchase of a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this excellent review. We strive for 100% customer satisfaction in all aspects of our dealership and we're thrilled to know you felt comfortable during your visit with us. We look forward to seeing you in the future! Don't forget to like us on Facebook and Twitter to see our current special offers. Facebook: https://www.facebook.com/atlantanissan Twitter: http://twitter.com/#!/carriagenissan Regards, Stephanie Kroll -Customer Relations Manager- Stephanie.Kroll@carriageautogroup.com
this is the second car a purchased at carriage nissan...
this is the second car a purchased at carriage nissan both times the people were wonderfull the service department is also great!! i realy like taking my car to have it serviced they fast and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We are thrilled to hear that you have enjoyed your experiences with us. We take the most pride in providing exceptional customer service and it's great to know that you saw that value in us. Please contact us if we can help you with anything else, and thanks again for choosing Carriage Nissan! Like us on Facebook and Twitter to see our special offers. Facebook: https://www.facebook.com/atlantanissan Twitter: http://twitter.com/#!/carriagenissan Regards, Stephanie Kroll -Customer Relations Manager- Stephanie.Kroll@carriageautogroup.com
Everyone was very friendly and helpful and made it a...
Everyone was very friendly and helpful and made it a great experience. No pressure; Robert did everything he could to make me a happy customer.Having a good relationship with your car dealer is a 100% plus. Love my new Altima Margaret Stokes
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Margaret, On behalf of the Carriage Nissan team, I would like to thank you for writing this great review. We aim to provide a no-pressure buying experience and it's great to hear that you saw that value in us. Robert will be happy to hear that you are loving your Altima! Let us know if we can do anything else for you. Remember to like us on Facebook and Twitter to see our current specials. Facebook: https://www.facebook.com/atlantanissan Twitter: http://twitter.com/#!/carriagenissan Regards, Stephanie Kroll -Customer Relations Manager- Stephanie.Kroll@carriageautogroup.com
I had a great experience buying my new car. Doc the...
I had a great experience buying my new car. Doc the salesman was very helpful in locating the car I was wanting. He answered all my questions and made me feel comfortable. I would recommend this dealership and Doc the salesman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation! We aim to provide a comfortable and helpful purchasing process and we're happy that you felt at ease with us. One of our goals is to treat each customer with utmost care. Thanks again for choosing Carriage Nissan! Like us on Facebook and Twitter for special offers. Facebook: https://www.facebook.com/atlantanissan Twitter: http://twitter.com/#!/carriagenissan Regards, Stephanie Kroll -Customer Relations Manager- Stephanie.Kroll@carriageautogroup.com
This is the second purchase that I have made at this...
This is the second purchase that I have made at this dealership, I have not had a time that I needed something done to my car that the service department made every effort to right the problem. The sales people also are curtious and very helpful in getting the best price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know how we're doing. It's great to hear that our staff was friendly and helpful. We strive to provide excellent customer service to every guest, so we appreciate hearing your feedback. We are thrilled to have you back with us for a second time, hopefully we will see you in the future! Don't forget to like us on Facebook and Twitter for specials. Facebook: https://www.facebook.com/atlantanissan Twitter: http://twitter.com/#!/carriagenissan Regards, Stephanie Kroll -Customer Relations Manager- Stephanie.Kroll@carriageautogroup.com