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VanGuard GMC

(149 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
New (833) 867-1018 (833) 867-1018
Used (855) 583-8470 (855) 583-8470
Service (866) 230-7317 (866) 230-7317

Reviews

(149 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of VanGuard GMC from DealerRater.

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We had come in just to look we never expected to actually

We had come in just to look we never expected to actually walk out with a truck on the same day! Ryan treated us like a friend and we loved the honesty he provided us with, we were looking in a certain price range and he accommodated us to an even better deal with a beautiful GMC truck. Would 100% come back just because of him, and definitely plan to!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We were pleased with our service appointment.

We were pleased with our service appointment. Pleasant young woman checked us in. We waited in the comfortable waiting area and were offered water or coffee. Did not take them long and we were on our way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lied about a deal pending on the car when it had actually

Lied about a deal pending on the car when it had actually been sent to auction. Did not find this out until we were already into a deal. Had I known the vehicle status along with all the repairs needed I might not have bought the car. The windshield needs replaced, brake rotors were warped, no headphones for DVD player, no remote for the player, and timing belt due for replacement. l the Battery died when I got it home. Car had been washed but never detailed as child fingerprints were all over the inside of the sliding doors as well as food between the seats. Techs replace air and cabin filters and did not put thing back together properly. People were nice and friendly and got us out quickly that was a plus. Not happy with the whole situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Sir, I have tried to call a couple of times. If I remember right you made an offer based on needing to fix a few things. and we accepted the offer that you made. As far as the battery we would be more than happy to help you with that if you call us and talk to us.

That got me in on time, didn't take too long and they're

That got me in on time, didn't take too long and they're very nice to me and I thank you all very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very nice people and prompt on getting me in and out.

Very nice people and prompt on getting me in and out. They treated me with respect and attentive to my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mike, mu service advisor, is always great with taking

Mike, mu service advisor, is always great with taking care of my car and whatever repairs are necessary. Thank you Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service writer was great and very helpful!

The service writer was great and very helpful! Great customer service and very friendly. They even washed my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service and professionalism at this dealership is

The service and professionalism at this dealership is exceptional. Matt Laster is both caring and knowledgeable. He made our car purchase the most pleasant we’ve experienced at any dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jon was very nice and accommodating!

Jon was very nice and accommodating! He made us feel comfortable and welcome the whole time we were there. He helped get us the deal we were wanting and made every step as smooth as possible! Would 100% come back to buy my next car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words i try to make car buying as easy as possible. Thank you for choosing Vanguard GMC of Sherman for your vehicle! Welcome to the Vanguard Family.

This was hands down the easiest car purchase we have

This was hands down the easiest car purchase we have every done, and working with finance was a breeze. Would recommend considering this deal for your next purchase. We were in and out in just a couple of hours. Great service form the whole team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.