Reviews
Write a reviewService after the sale is beyond terrible.
Service after the sale is beyond terrible. Windshield adhesion has failed on my 2023 Discovery which is under warranty. Water intrusion and noise that sounds like a train whistle when driving. The put crash tape on it which looks like a 6 year old wrapped a Christmas present. Tape not working. Water still coming in and noise - and is getting worse. No windshield replacements available according to them.... Found one on my own and they will not respond to me. Note: Not my first problem with service since buying....
Service after the sale is beyond terrible.
Service after the sale is beyond terrible. Windshield adhesion has failed on my 2023 Discovery which is under warranty. Water intrusion and noise that sounds like a train whistle when driving. The put crash tape on it which looks like a 6 year old wrapped a Christmas present. Tape not working. Water still coming in and noise - and is getting worse. No windshield replacements available according to them.... Found one on my own and they will not respond to me. Note: Not my first problem with service since buying....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Land Rover Columbia has a great selection of new Range
Land Rover Columbia has a great selection of new Range Rover Sports. I was really surprised to see how many choices there were. It was great to see Drew J. On the team there. Drew knows his cars for sure. Thanks for the awesome experience!!
Land Rover Columbia has a great selection of new Range
Land Rover Columbia has a great selection of new Range Rover Sports. I was really surprised to see how many choices there were. It was great to see Drew J. On the team there. Drew knows his cars for sure. Thanks for the awesome experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The sales department responded quickly even though it was
The sales department responded quickly even though it was a holiday weekend. Didn't buy, but a pleasant experience
The sales department responded quickly even though it was
The sales department responded quickly even though it was a holiday weekend. Didn't buy, but a pleasant experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
IfI couldgiveanegativezeroorlessI
IfI couldgiveanegativezeroorlessI wouldthatswhatthisdealershipdeserves!!!I'vebeenwaitingformycarover2weeks.TheystatedtheydoNOThaveanyrentalsavailableatthistime!!!!!!over$7,000.00forerpairandnoonecallingoransweringtext.DifferentexcusedailyifI getareturncall!!!!!!LasttimeI hadmyflashersrepairedtheyturnedthemoffandnowtheydonotworkatall.Theyweresupposedtoprogrammysecondkeyfobandstated"wecouldnotfindit"ThisdoesntevenincludewhenI purchaseditwithahighcreditscore.Theycharged6%interestandsaidI cangetitrefinanced!!AlsosaidtheydidNOThavearidehomeforme!!!!!!Beware!!!!!!!!I havenotbeenabletospeaktouppermanagement.
IfI couldgiveanegativezeroorlessI
IfI couldgiveanegativezeroorlessI wouldthatswhatthisdealershipdeserves!!!I'vebeenwaitingformycarover2weeks.TheystatedtheydoNOThaveanyrentalsavailableatthistime!!!!!!over$7,000.00forerpairandnoonecallingoransweringtext.DifferentexcusedailyifI getareturncall!!!!!!LasttimeI hadmyflashersrepairedtheyturnedthemoffandnowtheydonotworkatall.Theyweresupposedtoprogrammysecondkeyfobandstated"wecouldnotfindit"ThisdoesntevenincludewhenI purchaseditwithahighcreditscore.Theycharged6%interestandsaidI cangetitrefinanced!!AlsosaidtheydidNOThavearidehomeforme!!!!!!Beware!!!!!!!!I havenotbeenabletospeaktouppermanagement.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Awesome staff and service!
Awesome staff and service! Pleasurable experience. Staff was courteous throughout the process. Catherine was fantastic!
Awesome staff and service!
Awesome staff and service! Pleasurable experience. Staff was courteous throughout the process. Catherine was fantastic!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
They have the best associates and they make sure all
They have the best associates and they make sure all needs are meet. Tge place is very clean
They have the best associates and they make sure all
They have the best associates and they make sure all needs are meet. Tge place is very clean
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Jaguar Columbia is very responsive to requests most
Jaguar Columbia is very responsive to requests most particularly with service needs. I feel quite secure when my car is in their hands. Personnel is very friendly and easy to work with. The dealership is kept super clean.
Jaguar Columbia is very responsive to requests most
Jaguar Columbia is very responsive to requests most particularly with service needs. I feel quite secure when my car is in their hands. Personnel is very friendly and easy to work with. The dealership is kept super clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Anne, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Dealership had professional trained sales and finance
Dealership had professional trained sales and finance people. Everything went well with our purchasing experience.
Dealership had professional trained sales and finance
Dealership had professional trained sales and finance people. Everything went well with our purchasing experience.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
After rotating the wheels the tire pressure was not
After rotating the wheels the tire pressure was not adjusted on my i-pace. S/b 44psi in the back and 37psi in front. Currently my front left is 45psi and front right is 39psi (slow leak tire)
After rotating the wheels the tire pressure was not
After rotating the wheels the tire pressure was not adjusted on my i-pace. S/b 44psi in the back and 37psi in front. Currently my front left is 45psi and front right is 39psi (slow leak tire)
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Great place and great customer services.
Great place and great customer services. Happy place to go to and get help. Great
Great place and great customer services.
Great place and great customer services. Happy place to go to and get help. Great
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.