EchoPark Automotive Sacramento - Roseville

I was having an issue with a car and Echo Park did everything to make sure I left that building happy. I want to personally say thank you to Samantha, Devin and Paul. Amazing people with amazing customer service skills.

I recently had the opportunity to test drive a vehicle at the dealership and the entire experience was excellent from start to finish. Everything was convenient, well-organized, and right on time. Samantha Smith was wonderful to work with — her customer service was truly amazing. She communicated clearly throughout the process, was positive and friendly, and most importantly, very honest. It’s rare to find such a combination of professionalism and genuine care, and Samantha really delivered. I highly recommend working with her if you’re considering a vehicle here!

I’m a big fan of Carmax so I went in expecting not to like my experience here but wow, very pleasantly surprised!

Samantha was awesome at Echo Park. So pleasant, very informative, and really cared about our experience. Thank you!

James was very attentive to my needs and understood what I wanted. We completed the transaction smoothly and quickly which mattered to me.

Amazing service! Got the perfect car and everything was smooth! My seller really listened to my needs and wants. I never felt pushed and I am thrilled with my purchase!!

I had made appointment times in 2 different days. and included detail on the car I wanted to drive. I arrived early the first day, chekced in at the front desk and waited 30 minutes... then I left....I arrived early the 2nd time and the sale person did not even know my name, even though I had texted multiple times ahead of the appointment time

Billy Dee has outstanding customer service she went above and beyond she’s very respectful caring understanding great personality. And definitely a great. sales personShe did her job today very well. she knows exactly what she’s doing I would definitely recommend family and friends be make me feel very welcome.

Very nice guy with a lot of passion helped us a lot with our purchase would definitely come back

Horrible experience through and through. Wound up looking at a vehicle that was “thoroughly inspected” with all green check marks. I took the car for a test drive and low and behold the car battery died on the side of the road and wound up stranded there for almost an hour until they decided to come and pick us up. I think this company doesn’t inspect their vehicles and lies to the customer about the condition of their vehicles. Would recommend anywhere else but this dishonest dealership. I would give them a 0 star if I could.