Reviews
Bought a brand new car and will not have it serviced
Bought a brand new car and will not have it serviced anywhere but here. Staff is super friendly.
Bought a brand new car and will not have it serviced
Bought a brand new car and will not have it serviced anywhere but here. Staff is super friendly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for choosing us for your car's service needs! We're thrilled to hear that our staff's friendliness has made a positive impact. Our team looks forward to providing you with top-notch service every time you visit!
They were very prompt and got the situation taken care of
They were very prompt and got the situation taken care of in a timely manner.
They were very prompt and got the situation taken care of
They were very prompt and got the situation taken care of in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
The team a Ken Ganley Kia in Clarksburg were great to
The team a Ken Ganley Kia in Clarksburg were great to work with. They made it easy to lease the car I was interested in. I will definitely be a repeat customer.
The team a Ken Ganley Kia in Clarksburg were great to
The team a Ken Ganley Kia in Clarksburg were great to work with. They made it easy to lease the car I was interested in. I will definitely be a repeat customer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Christa, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
They always do a great job with my car, very great
They always do a great job with my car, very great service. Would recommend to anyone.
They always do a great job with my car, very great
They always do a great job with my car, very great service. Would recommend to anyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Everyone was very friendly and extremely helpful!
Everyone was very friendly and extremely helpful! Amazing customer service! Will be back for more services
Everyone was very friendly and extremely helpful!
Everyone was very friendly and extremely helpful! Amazing customer service! Will be back for more services
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
after agreeing on an out the door price, understanding
after agreeing on an out the door price, understanding that all cost except sales tax were included, they wanted to add another charge for over $500. I spoke with a salesman, the sales manager and the general manager to no avail. It feels like they talk out of both sides their mouths.
after agreeing on an out the door price, understanding
after agreeing on an out the door price, understanding that all cost except sales tax were included, they wanted to add another charge for over $500. I spoke with a salesman, the sales manager and the general manager to no avail. It feels like they talk out of both sides their mouths.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
I look forward to the call.
Bought a 2020 Mitsubishi eclipse cross 19 days later the
Bought a 2020 Mitsubishi eclipse cross 19 days later the motor blew up it took them 3 months to repair it with no repair updates.
Bought a 2020 Mitsubishi eclipse cross 19 days later the
Bought a 2020 Mitsubishi eclipse cross 19 days later the motor blew up it took them 3 months to repair it with no repair updates.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
The staff are very friendly and professional.
The staff are very friendly and professional. It was a relaxed and comfortable experience purchasing our car. There were no surprises and all of our options were adequately explained.
The staff are very friendly and professional.
The staff are very friendly and professional. It was a relaxed and comfortable experience purchasing our car. There were no surprises and all of our options were adequately explained.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Bralston, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Super thorough and easily to talk through quoted work
Super thorough and easily to talk through quoted work with. Generally quick and easy to schedule with as well.
Super thorough and easily to talk through quoted work
Super thorough and easily to talk through quoted work with. Generally quick and easy to schedule with as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
very friendly and helpful staff through my entire
very friendly and helpful staff through my entire progress of getting a vehicle . very patient as well
very friendly and helpful staff through my entire
very friendly and helpful staff through my entire progress of getting a vehicle . very patient as well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Clarksburg. Please don't hesitate to reach out if there's anything additional we can do for you.