Reviews
Raj is very professional, glad I had his help with the
Raj is very professional, glad I had his help with the buying process. Dealership is clean, efficient staff. People seem to enjoy working there. Would definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had great service and the time spent was good including
I had great service and the time spent was good including recommendations. Wesley was very helpful explaining what needed to be done for the scheduled maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mak, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Oil change before.
Oil change before. long trip. Inspection found leaky radiator. Required an overnite stay but car was ready next day for my evening appointment. Rental service available for my use.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Edward, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Bravo to Alex, Juan, Nicole and Brandon, leader of a
Bravo to Alex, Juan, Nicole and Brandon, leader of a great service department! They pay Attention to details with safety 1st attitude! Thank you for of all the extra effort! Stephen LeBlanc
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Route 128 Honda! Please don't hesitate to reach out if there's anything additional we can do for you.
BRAVO!
I had a coupon that gave me 10% off and it wasn't
I had a coupon that gave me 10% off and it wasn't accepted. I am a loyal Honda customer, I was very disappointed with the dealer
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for leaving us feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (781) 757-5805 when you have a chance. Thank you, and we look forward to hearing from you.
So I usually take my car to this dealership meaning the
So I usually take my car to this dealership meaning the last 11 years since I bought the car used somewhere else. I brought it in because my air conditioner stopped working. As with any dealership you bring your car in and they find a whole bunch of other problems. I was upset at first because they made secondary repairs first and then did my air conditioner at which time they found additional problems with. Had they worked on my a/c first and discovered the problem I may have said no to fixing the secondary issues that they detected as they were not my principal concern. However, thankfully they resolved my problem in a timely fashion by discounting out one of the repairs and labor time. I was very pleased with this and the work they did. Clearly customer service matters to them. I am hopeful the quality work will not disappoint.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Julie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great support from staff especially Sales Manager Tony.
Great support from staff especially Sales Manager Tony. Hassle free neg� and fast registration. Whole process only took 2 days. Great value for the money.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
128 Honda was a comfortable place to wait for my
128 Honda was a comfortable place to wait for my scheduled maintenance. The place was cool and very friendly, the employees and also their customers! Most important I am always pleased with the service on my car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Judith, we're glad to hear our staff took such great care of you! Here at Route 128 Honda we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Really nice experience buying through RTE128 Honda and
Really nice experience buying through RTE128 Honda and especially with Ricky. He valued my time and budget and my new Accord is exactly what I needed. I would definitely buy again through Ricky at RTE128Honda
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Heather, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Nicole is great to work with.
Nicole is great to work with. She is professional, friendly, and knowledgeable. I appreciate the customer service department?s honesty and transparency about repairs to my car. Nicole did a great job reviewing the details with me and presenting the technician?s report and recommendations. I have been leasing cars and having them serviced from 128 Honda for almost 10 years. I bought out my last lease at a great price!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bill, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Route 128 Honda and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.