Reviews
The representative was very Professional and gave us a
The representative was very Professional and gave us a wonderful deal. They were very attentive and accommodating. I love my new vehicle!
The representative was very Professional and gave us a
The representative was very Professional and gave us a wonderful deal. They were very attentive and accommodating. I love my new vehicle!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I like that they work being preformed is done in a timely
I like that they work being preformed is done in a timely manner and they give you update
I like that they work being preformed is done in a timely
I like that they work being preformed is done in a timely manner and they give you update
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I have been taking my vehicle for three years at Castle
I have been taking my vehicle for three years at Castle Mchenry service, Ashley has been very helpful in assisting and making sure my vehicle is up to date and running like new since the first interaction till now.
I have been taking my vehicle for three years at Castle
I have been taking my vehicle for three years at Castle Mchenry service, Ashley has been very helpful in assisting and making sure my vehicle is up to date and running like new since the first interaction till now.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our experience at Castle Chevrolet was outstanding from
Our experience at Castle Chevrolet was outstanding from the beginning to the end. They stayed all the way to midnight in order to get us our car that day. We did not even plan on buying a car. We were just looking, but they made it such a good experience and more importantly the right price for the new truck and for our trade thank you again guys.
Our experience at Castle Chevrolet was outstanding from
Our experience at Castle Chevrolet was outstanding from the beginning to the end. They stayed all the way to midnight in order to get us our car that day. We did not even plan on buying a car. We were just looking, but they made it such a good experience and more importantly the right price for the new truck and for our trade thank you again guys.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Attentive to what we wanted on the vehicle and what we
Attentive to what we wanted on the vehicle and what we did not want. Very good experience.
Attentive to what we wanted on the vehicle and what we
Attentive to what we wanted on the vehicle and what we did not want. Very good experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Eric was great to work with.
Eric was great to work with. Process was super easy and not stressful. I’d buy from Eric and Castle again.
Eric was great to work with.
Eric was great to work with. Process was super easy and not stressful. I’d buy from Eric and Castle again.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Tony has very helpful, answered all my questions and made
Tony has very helpful, answered all my questions and made the purchase a fast and easy experience.
Tony has very helpful, answered all my questions and made
Tony has very helpful, answered all my questions and made the purchase a fast and easy experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review; we are happy to pass along your comments to the team here at Castle Chevrolet of McHenry! We sincerely value your business and look forward to your next visit!
Bill went above and beyond to help us get a new service
Bill went above and beyond to help us get a new service truck for our company. He sowed us different options and found the one to meet our needs! The process was simple and quick and had us back on the road with our new service truck!
Bill went above and beyond to help us get a new service
Bill went above and beyond to help us get a new service truck for our company. He sowed us different options and found the one to meet our needs! The process was simple and quick and had us back on the road with our new service truck!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy you found our staff to be so supportive during your experience here at Castle Chevrolet of McHenry. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Castle Chevrolet in McHenry knocked it out of the park
Castle Chevrolet in McHenry knocked it out of the park with being friendly, professional, and coming up with a deal on my new truck to make it happen. I spent time at 3 dealers and Tony at Castle Chevrolet of McHenry were the only one to make it happen. Thank you Tony at Castle Chevrolet of McHenry.
Castle Chevrolet in McHenry knocked it out of the park
Castle Chevrolet in McHenry knocked it out of the park with being friendly, professional, and coming up with a deal on my new truck to make it happen. I spent time at 3 dealers and Tony at Castle Chevrolet of McHenry were the only one to make it happen. Thank you Tony at Castle Chevrolet of McHenry.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Very disappointing I would like a call from the dealers
Very disappointing I would like a call from the dealers General Manager to discuss the situation and being accused of lying. My necessary car was basically held hostage and got stuck paying for unauthorized work.
Very disappointing I would like a call from the dealers
Very disappointing I would like a call from the dealers General Manager to discuss the situation and being accused of lying. My necessary car was basically held hostage and got stuck paying for unauthorized work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, it's upsetting to hear that your experience was anything but stellar. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (815) 385-2100. We look forward to hearing from you.