Reviews
Sarah spent so much time with me when I bought my last
Sarah spent so much time with me when I bought my last car from her at Anthony (her previous dealership), that I am 100% going to bring my business to her at Castle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Derek Scare made the 1st service welcoming, and
Derek Scare made the 1st service welcoming, and efficient. Mr. Scare went the extra mile walking through the initial service process as well future service options for the duration of ownership to maximize resale value. All the while ensuring repeat business as his first priority for the dealership. The waiting area was comfortable combined with complementary bottled water and snacks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful
Great customer service. Not pushy and had a great buying experience. Highly recommend!!! Handled everything with ease. Listened to what I needed. Love, love, love my new vehicle!! Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Very professional staff.
Very professional staff. Great customer service . Large selection of cars . No wait time for service .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Been playing phone tag with them all week trying to set...
Been playing phone tag with them all week trying to set up financing before I make a two hour trip there and no one calls me back. The last person I talk to told me she wasn’t sure if the mileage was right on the Internet after I spoke to her twice prior to confirm it. They are a hot mess over there.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Car was not available when we arrived. Disappointed as we...
Car was not available when we arrived. Disappointed as we were told it would be up front and ready to test drive. Second time here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
We apologies for the inconvenience. Our inventory is being sold very quickly and the vehicle you inquired about had a deposit placed on it the evening before.
Nobody approached me in showroom. Was busy but still...
Nobody approached me in showroom. Was busy but still expected someone to say hello.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Our apologies as we do our best to greet every guest in a timely manner.