Reviews
Friendly and easy to work with.
Friendly and easy to work with. Very accommodating and worked to satisfy wat we were looking for.
Friendly and easy to work with.
Friendly and easy to work with. Very accommodating and worked to satisfy wat we were looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Safford Kia Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Friendly and easy to work with.
Friendly and easy to work with. Very accommodating and worked to satisfy wat we were looking for.
Friendly and easy to work with.
Friendly and easy to work with. Very accommodating and worked to satisfy wat we were looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Very nice dealership compared to other Kia dealerships
Very nice dealership compared to other Kia dealerships I’ve been to. Alfonso and Idris were great!
Very nice dealership compared to other Kia dealerships
Very nice dealership compared to other Kia dealerships I’ve been to. Alfonso and Idris were great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Very helpful and professional.
Very helpful and professional. I felt very comfortable purchasing a vehicle by myself. John Sassa took his time working with me.
Very helpful and professional.
Very helpful and professional. I felt very comfortable purchasing a vehicle by myself. John Sassa took his time working with me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Safford Brown Kia Manassas. It's great to hear that we were able to assist you and that you had such a positive experience.
No non-sense deal with Isris and Alfonse .
No non-sense deal with Isris and Alfonse . No dragging schemes . Rapid reply to questions
No non-sense deal with Isris and Alfonse .
No non-sense deal with Isris and Alfonse . No dragging schemes . Rapid reply to questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Safford Brown Kia Manassas are glad to have you as a customer.
No hassle, maintenance taken care of quickly, love
No hassle, maintenance taken care of quickly, love getting into a clean car after each service
No hassle, maintenance taken care of quickly, love
No hassle, maintenance taken care of quickly, love getting into a clean car after each service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Kia Manassas, we look forward to having you as a valued customer for many years to come!
I purchased a 2019 Subaru Crosstrek from Safford Brown
I purchased a 2019 Subaru Crosstrek from Safford Brown Kia in Manassas, and I honestly couldn’t be happier with the experience. From start to finish, I felt supported, informed, and never pressured. Khalid Janah was incredible to work with. He was extremely helpful throughout the entire process and made me feel genuinely comfortable with my purchase. I had a lot of questions, and he answered every single one quickly and honestly. He was also incredibly patient when I didn’t understand something and took the time to explain it without ever making me feel rushed or uncomfortable. What really stood out was how far he went to make sure everything was right. He actually drove to another lot just to bring the car over for me and even pointed out a small issue himself instead of glossing over it. That level of honesty meant a lot to me. I also worked closely with Alfonso Brooks, the manager, and he was just as amazing. He answered many of my questions, made sure I felt confident throughout the process, and when Khalid noticed the issue with the car, Alfonso immediately had the mechanics do a full inspection to check for anything else. They found the problem, replaced the part, and covered the cost entirely. Even more impressive, he was able to get all of this done in one day. Khaled Jarrar also helped me through the paperwork process, which can be stressful, but he made it easy. He ensured I fully understood what I was signing, clearly explained the next steps, and even helped me coordinate with my bank to make sure my down payment went through smoothly. This entire team went above and beyond, and I never once felt confused, pressured, or overlooked. If you’re looking for a dealership that truly cares about your experience and not just the sale, I highly recommend Safford Brown Kia — and especially Khalid, Alfonso, and Khaled. I’m extremely happy with my car and grateful for how seamless they made the entire process.
I purchased a 2019 Subaru Crosstrek from Safford Brown
I purchased a 2019 Subaru Crosstrek from Safford Brown Kia in Manassas, and I honestly couldn’t be happier with the experience. From start to finish, I felt supported, informed, and never pressured. Khalid Janah was incredible to work with. He was extremely helpful throughout the entire process and made me feel genuinely comfortable with my purchase. I had a lot of questions, and he answered every single one quickly and honestly. He was also incredibly patient when I didn’t understand something and took the time to explain it without ever making me feel rushed or uncomfortable. What really stood out was how far he went to make sure everything was right. He actually drove to another lot just to bring the car over for me and even pointed out a small issue himself instead of glossing over it. That level of honesty meant a lot to me. I also worked closely with Alfonso Brooks, the manager, and he was just as amazing. He answered many of my questions, made sure I felt confident throughout the process, and when Khalid noticed the issue with the car, Alfonso immediately had the mechanics do a full inspection to check for anything else. They found the problem, replaced the part, and covered the cost entirely. Even more impressive, he was able to get all of this done in one day. Khaled Jarrar also helped me through the paperwork process, which can be stressful, but he made it easy. He ensured I fully understood what I was signing, clearly explained the next steps, and even helped me coordinate with my bank to make sure my down payment went through smoothly. This entire team went above and beyond, and I never once felt confused, pressured, or overlooked. If you’re looking for a dealership that truly cares about your experience and not just the sale, I highly recommend Safford Brown Kia — and especially Khalid, Alfonso, and Khaled. I’m extremely happy with my car and grateful for how seamless they made the entire process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Safford Brown Kia Manassas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Khalid was Amazon to work with!
Khalid was Amazon to work with! He’s very knowledgable, he’s super funny and, most of all, he was very patient which was extremely important for us in our advancing age. The finance experience was also very easy. Everyone made us feel like they were taking care of us! Very good experience!
Khalid was Amazon to work with!
Khalid was Amazon to work with! He’s very knowledgable, he’s super funny and, most of all, he was very patient which was extremely important for us in our advancing age. The finance experience was also very easy. Everyone made us feel like they were taking care of us! Very good experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Safford Brown Kia Manassas are glad to have you as a customer.
Great experience from online sales all the way to the GM.
Great experience from online sales all the way to the GM. I Highly recommend this dealership.
Great experience from online sales all the way to the GM.
Great experience from online sales all the way to the GM. I Highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Came in for an oil change and have the filters checked
Came in for an oil change and have the filters checked tire pressure they took care of me were extremely busy, but I understood completely as I am also traveling for the holidays appreciate their time and work they put in vehicle looked great. Drives great.
Came in for an oil change and have the filters checked
Came in for an oil change and have the filters checked tire pressure they took care of me were extremely busy, but I understood completely as I am also traveling for the holidays appreciate their time and work they put in vehicle looked great. Drives great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Kia Manassas.
