Safford Kia

Everything was great! Satisfied with my experience. Will definitely come back for my maintenance appointment in the future

Set an appointment for 10:30 for a recall, was told an hour to an hour and a half wait, I didn't leave Kia until almost 2:30. Not the first time I've wasted hours at a time in this particular dealership.

I went to Safford Kia for a kia carnival hybrid sx from New Jersey last week and it was really a breeze on the whole process. I was greeted by Khalid who showed me the car, did the test drive and he was pretty knowledgeable about the car itself, which is fantastic. The purchase process is pretty transparent and straightforward, there are add ons they are advertising but no pressure on anything and they educate you on those add-ons. Then I was transferred to their Finance Manager Ayhed who are extremely helpful as well. Both of them speak highly of their dealerships as well, which is showing the business reputation and standards. Overall it was really great, appreciate them and Definitely will do business with them again if I need another kia car one day

Fantastic service, and wonder staff. My experience was so enjoyable. Very professional and excellent customer service

Everyone is very professional. The facility was clean. They're very informative. They really seem like they want to help you and are happy for you when everything is going great.

Wonderful to experience and it was so pleasant working Khalid Janah. He went above and beyond our expectations.

I had an outstanding experience at Manassas Kia thanks to two exceptional team members. John, the service adviser, was incredibly welcoming and friendly from the moment I arrived. His professionalism and clear communication made the entire process smooth and stress-free. Andrew, the technician, demonstrated excellent skill and critical thinking. He thoroughly inspected my car, quickly identified the issues, and fixed them with precision. His attention to detail and expertise gave me complete confidence in the quality of the work. Both John and Andrew went above and beyond to ensure my car was in top condition and that I felt valued as a customer. I highly recommend Manassas Kia for their exceptional service team!

My K900 had an intermittent problem where all the dash lights would suddenly come on. Sometimes other symptoms would appear. It was quite odd. It took a couple weeks to find the problem but they actually did honest troubleshooting to find the problem as opposed to just replacing a whole bunch of stuff and charging me thousands of dollars.

Destinee was highly communicative and made sure everything got done right She was very awesome

Destiny has always been amazing to deal with and is part of the reason I still use safford brown despite living in West Virginia!