Reviews
Service dept.
Service dept. Provided excellent service. Service rep was very helpful and answered all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Kia Manassas.
Made customers feel comfortable with coffee and chips
Made customers feel comfortable with coffee and chips available in the lounge area while we waited.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Marie, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Kia Manassas. We look forward to having you as a valued customer for many years to come!
The entire experience was great from start to finish.
The entire experience was great from start to finish. Everyone was extremely nice and helpful. I would definitely recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing Safford Brown Kia Manassas! Please let us know if we can be of any more assistance.
I worked with Destinee on a warranty issue with my
I worked with Destinee on a warranty issue with my engine. She was very professional, thorough, and outlined the process clearly. She maintained communication throughout the process and was always available for my questions. We purchased a new car from this dealership in 2022 and have it serviced there regularly. We are very happy with our experiences and look forward to doing future business.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Great Great service, good customer service, all around
Great Great service, good customer service, all around good Everything was ok point , like Kia
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
10/10 for idris.
10/10 for idris. He was Super helpful in new purchase. thanks Safford Brown. Will purchase.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Safford Brown Kia Manassas! Please let us know if we can be of any more assistance.
Very respectful and attentive to my needs.
Very respectful and attentive to my needs. She offered realistic solutions and was genuinely interested in helping.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Got me in quick, same day and took care of me and got my
Got me in quick, same day and took care of me and got my van back on the road.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Kia Manassas. We look forward to having you as one of our valued customers for many more years to come!
It was fast and easy It was fast, easy and quick.
It was fast and easy It was fast, easy and quick. Thank you for the great service
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Kia Manassas.
Sam was great.
Sam was great. Thanks. We're love the Kia Carnival. The business manager was great too.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Safford Brown Kia Manassas!