.png)
Reviews
Purchased a vehicle from here yesterday.
Purchased a vehicle from here yesterday. 5 star experience from the sales associate Andrew and the finance manager Arianna. They were respectful and thoughtful and helped from start to finish to get me what I was looking for without pushing or pressing. They both went out of their way to give me the best deal they could and I will 100% be coming back here anytime I need another vehicle.
Purchased a vehicle from here yesterday.
Purchased a vehicle from here yesterday. 5 star experience from the sales associate Andrew and the finance manager Arianna. They were respectful and thoughtful and helped from start to finish to get me what I was looking for without pushing or pressing. They both went out of their way to give me the best deal they could and I will 100% be coming back here anytime I need another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Pat! We're pleased to hear you had a 5-star experience with Andrew and Arianna at Safford Mazda Alexandria. It's great to know they provided you with respectful and thoughtful service while helping you find the perfect vehicle. We look forward to serving you again in the future! Sincerely, The Team at Safford Brown Mazda Alexandria
Cour Courteous service, clear communications, clean &
Cour Courteous service, clear communications, clean & comfortable space to wait. Sandra was very kind & helpful.
Cour Courteous service, clear communications, clean &
Cour Courteous service, clear communications, clean & comfortable space to wait. Sandra was very kind & helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our courteous service and that Sandra was able to assist you. At Safford Mazda Alexandria, we strive to create a welcoming and comfortable environment for all our customers. We look forward to seeing you again soon! Sincerely, The Team at Safford Brown Mazda Alexandria
I came for the routine maintenance.
I came for the routine maintenance. Dametrius completed everyone quickly and efficiently, clearly knows his job well.
I came for the routine maintenance.
I came for the routine maintenance. Dametrius completed everyone quickly and efficiently, clearly knows his job well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Staff were very communicative and professional when
Staff were very communicative and professional when working on my car. Dealership was clean and very well maintained.
Staff were very communicative and professional when
Staff were very communicative and professional when working on my car. Dealership was clean and very well maintained.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Mazda Alexandria.
Good person to speak with.
Good person to speak with. Need more transparency and sense of urgency Need to be more proactive
Good person to speak with.
Good person to speak with. Need more transparency and sense of urgency Need to be more proactive
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, Carlos, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Took so long and they were inconsiderate of me being a
Took so long and they were inconsiderate of me being a good payer and has better credit score!
Took so long and they were inconsiderate of me being a
Took so long and they were inconsiderate of me being a good payer and has better credit score!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.
Fast and efficient.
Fast and efficient. Lorenzo was a great agent. He kept me updated and informed along with videos from the actual technician (VERY nice!). Loved getting a latte from the lobby during the wait. Nice place to telework while my car is being pampered!
Fast and efficient.
Fast and efficient. Lorenzo was a great agent. He kept me updated and informed along with videos from the actual technician (VERY nice!). Loved getting a latte from the lobby during the wait. Nice place to telework while my car is being pampered!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!
Overal a good experience, I would recommend to a friend.
Overal a good experience, I would recommend to a friend. All my questions and concerns were answered and I had their undivided attention during the experience
Overal a good experience, I would recommend to a friend.
Overal a good experience, I would recommend to a friend. All my questions and concerns were answered and I had their undivided attention during the experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Safford Mazda Alexandria. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
My experience is always first rate and customer service
My experience is always first rate and customer service centric. I never have an issue with service or sales when I come to the dealership.
My experience is always first rate and customer service
My experience is always first rate and customer service centric. I never have an issue with service or sales when I come to the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!
Very attentive and great attitude.
Very attentive and great attitude. Kept me in the know from start to finish. Really don't like rater system forcing word minimums.
Very attentive and great attitude.
Very attentive and great attitude. Kept me in the know from start to finish. Really don't like rater system forcing word minimums.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Mazda Alexandria.